Can't reach New York EBT? Claimyr connects you to a live OTDA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the OTDA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the OTDA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Natasha Petrov
McKenzie, I hope you got your card working by now! I just wanted to add one more tip that saved me recently - if you're still having issues after trying all the great advice here, check if your card has both a magnetic stripe AND a chip. My new card looked like a regular swipe card, but it actually had a chip that was hard to see. Some newer terminals require you to insert it rather than swipe, even if the cashier tells you to swipe. I wasted 20 minutes at checkout before a helpful cashier noticed this! Also, I've found that if you're really stuck, visiting your local office right when they open (usually 8 AM) means shorter wait times and the staff are usually more patient and helpful in the morning. This thread has become such an amazing resource - everyone's advice is spot on! Really hoping you got those groceries and everything is working smoothly now! 🛒✨
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Angel Campbell
•Natasha, that's such a great catch about the chip vs. swipe issue! I never would have thought to look for a chip on what looks like a regular magnetic stripe card. That must have been so frustrating at checkout, but I'm glad you found a helpful cashier! The tip about visiting the local office right when they open is really smart too - I bet the staff are definitely more patient when they're not already overwhelmed with the day's issues. McKenzie, if you're still following this thread, you now have literally every possible solution anyone could think of! From basic activation to advanced troubleshooting to backup plans - this community has really covered all the bases. I'm crossing my fingers that you got everything sorted out and are well-stocked on groceries by now! 🤞🛒
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Anastasia Ivanova
Hey McKenzie! I'm really hoping your card is working by now after all the amazing advice everyone shared here! As someone who just joined this community, I'm honestly blown away by how helpful and supportive everyone has been. This thread has become like the ultimate EBT troubleshooting bible - from activation steps to PIN issues to chip vs swipe problems. I'm bookmarking this for sure! If you do get a chance, it would be awesome to hear an update on what ended up working for you. Either way, thank you for starting this conversation - it's going to help so many people who run into similar issues. This is exactly the kind of community I was hoping to find! 🙌
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Omar Zaki
•Anastasia, I completely agree! As another newcomer here, I'm amazed at how this community rallied around McKenzie's question. Reading through all these responses has been like getting a complete education on EBT troubleshooting - from basic activation all the way to identifying chip vs. swipe issues and even backup resources like food banks. The progression of advice has been incredible to follow! McKenzie, I really hope you found the solution that worked for you. This thread is definitely going to be a lifesaver for anyone facing similar card issues. It's so refreshing to find a community where people share real, practical solutions instead of just venting. Thank you for asking the question that brought out all this collective wisdom! 🙏
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