Can't reach New York EBT? Claimyr connects you to a live OTDA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the OTDA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the OTDA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Omar Farouk
Wow, McKenzie, I'm so sorry you're dealing with this! I can totally relate to how frustrating and stressful it must be when you need groceries and your card isn't working. I went through something similar when I first got my EBT card last year. Reading through all these responses, it looks like you've gotten some absolutely amazing advice from this community! The activation step is definitely the most common fix, and I love all the additional troubleshooting tips people have shared - especially about testing at major grocery stores first and the timing suggestions for calling customer service. I really hope you were able to get your card activated and working by now! If you're still having issues, definitely don't hesitate to update us - this community clearly has your back. And thank you for starting this thread - it's become such an incredible resource that's going to help so many people facing similar issues! 🤗
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Connor Byrne
•Omar, you're so right about how stressful this must be for McKenzie! I'm new to this community but I've been following this whole thread and I'm just amazed at how everyone has rallied around to help. As someone who's about to apply for EBT benefits myself, this entire conversation has been like a crash course in what to expect and how to handle potential issues. The step-by-step troubleshooting guide that's emerged organically here is better than anything I could find on official websites! McKenzie, I really hope you got your groceries sorted out and your card is working perfectly now. If you see this, maybe you could update us on what ended up working? This thread is going to be such a lifesaver for anyone facing similar issues in the future! 🙏
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Sofia Perez
Hey McKenzie! I hope you were able to get your card working by now! This thread has been absolutely incredible to read through - I'm amazed at how this community came together with such detailed, practical advice. As someone who works with folks navigating government benefits, I see EBT card activation issues ALL the time, and honestly this thread covers every troubleshooting step I usually recommend and then some! The progression from basic activation tips to advanced diagnostic methods like using the automated balance check is just brilliant. I'm definitely going to bookmark this and share it with people who come to me with similar issues. Really hoping you got those groceries and that your card is working smoothly now! And thank you for asking the question that brought out all this collective wisdom - this thread is going to help so many people! 🙌
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