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How to file a legal complaint or writ of mandamus against NY unemployment DOL when claims stall

I've been waiting for my NY unemployment benefits for over 3 months now with absolutely no progress. Every time I call, if I even get through, I just get generic responses about 'being patient' while my bills pile up. I'm at my wit's end and thinking about taking legal action. Can anyone tell me how to file a formal complaint or a writ of mandamus against the NY Department of Labor? I've heard that's what forces them to actually process claims. Do I need a lawyer? Are there specific forms? Any experiences or advice would be really appreciated because I literally can't wait any longer.

Yes, you can file a writ of mandamus, but it's not as simple as filling out a form. A writ of mandamus is essentially asking a court to order a government agency (in this case NYSDOL) to perform their legally required duties. Here's what you need to know: 1. You'll need to file in New York Supreme Court (which is actually the trial-level court in NY) 2. You'll need to demonstrate that you've exhausted all administrative remedies 3. The filing fee is around $210 as of 2025 4. You should have documentation of all your attempts to resolve this through normal channels Honestly, before going the legal route, have you tried contacting your state senator or assembly member? Their constituent services can often cut through red tape faster than legal action.

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Sydney Torres

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Thanks for the detailed info. I've tried calling my assembly member twice and left messages but haven't heard back. That $210 filing fee is steep when I'm already struggling financially without my benefits. Do you know if there's any way to get that fee waived? And roughly how long does the writ process usually take from filing to resolution?

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Caleb Bell

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I went thru this last year!!! Filed a complaint with the governor's office online form and 2 weeks later my claim was magically "fixed" and I got backpay. try that first before courts. courts take FOREVER and cost $$

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Sydney Torres

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Really?? I didn't even know the governor's office had a complaint form! Do you happen to have the link or remember where on the website you found it? That sounds WAY better than trying to navigate the court system.

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Dealing with DOL can be incredibly frustrating when your benefits are delayed. Before pursuing a writ of mandamus, which is a complex legal process, I'd recommend trying these escalation steps first: 1. File an official complaint through the DOL website (use the 'Contact Us' form and specifically request an investigation) 2. Contact your state representatives (both Assembly and Senate members) 3. File a complaint with the NY State Inspector General's office 4. Reach out to legal aid organizations that specialize in unemployment issues If you do decide to pursue a writ, be aware that while you can file pro se (without a lawyer), having legal representation significantly increases your chances of success. The NY Courts website has self-help resources if you decide to go that route.

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Rhett Bowman

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The DOL contact forms are USELESS!!! I filled out THREE of them and never got any response except automated emails. Governor's office and state reps are the only ones who actually do anything. DOL doesn't care about us at all.

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Abigail Patel

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before u do anything legal have u tried calling really early in the morning? i had same issue last month and finally got thru at 7:31am right when they opened. waited 45 min but got a real person who fixed everything

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Sydney Torres

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I've tried calling at opening time multiple days in a row. Either get disconnected instantly or sit on hold for 2+ hours before getting disconnected. It's like they're purposely making it impossible to talk to anyone.

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Daniel White

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After spending weeks unable to get through to NYSDOL about my stalled claim, I finally used Claimyr (claimyr.com) and got connected to an agent in about 20 minutes. Cost me a bit but saved me hours of frustration and got my claim unstuck. They have a demo video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent I spoke with was able to identify that my claim was flagged for an identity verification issue that nobody had told me about. Got it resolved that day and received payment the following week. Might be worth trying before going the legal route.

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Sydney Torres

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I've never heard of Claimyr before. Does it really work? I'm a bit hesitant to pay for something when the DOL should be accessible for free, but at this point I'm desperate.

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Daniel White

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I was skeptical too, but it does work. They basically use technology to navigate the phone system and wait on hold for you, then call you when they have an agent on the line. The agent I got was actually helpful once I finally could talk to someone. For me it was worth it after wasting hours trying to get through on my own.

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Nolan Carter

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my neighbor is a lawyer and she told me writ of mandamus takes MINIMUM 6-8 weeks to even get a hearing date in NY courts right now. then another month for the judge to decide. then if you win DOL still has time to comply. your looking at 3-4 months BEST case scenario.

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Sydney Torres

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That's so discouraging! I can't wait another 3-4 months. Seems like the system is designed to wear people down until they give up.

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Rhett Bowman

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DO NOT WASTE YOUR TIME WITH COURTS!!!! The NY DOL doesn't care about court orders - I know someone who won their case and it STILL took 2 more months to get paid! Your best bet is contacting every single elected official you can - state senator, assembly person, the governor, even your local city council. Email them ALL, call them ALL, be polite but persistent. Tell them you're considering going to the media. That's what worked for me after 11 WEEKS of waiting!!! And document EVERYTHING - dates, times, who you spoke to, what they said. This will help if you do end up needing legal help later.

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Sydney Torres

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Thanks for sharing your experience. I'm going to start contacting officials tomorrow morning. Did you email or call them? And did you have to provide your claim ID and SSN to all these different offices?

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Rhett Bowman

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I did BOTH email AND call! For email I sent my full claim info including last 4 of SSN (never full SSN). For calls I just gave name and phone # and basic issue, then they called back once they took my case. My state senator's office was the one that finally got things moving. They have special contacts at DOL that regular people don't have access to!

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One important thing to note is that NY unemployment claims that are delayed more than 6 weeks are eligible for an expedited review process under current regulations. When contacting officials, specifically mention this and request an "expedited hardship review" based on the length of delay. This is a relatively new process implemented in 2024 that many claimants aren't aware of.

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Sydney Torres

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This is super helpful! I had no idea about the expedited hardship review. I'm definitely going to specifically ask for this when I contact officials tomorrow. Thank you!

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Caleb Bell

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btw has anyone else noticed the DOL website is down like EVERY other day?? how are we supposed to check our claims when the system is always "under maintenance" 🙄

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Abigail Patel

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ya its crazy frustrating! always down on weekends too when ppl actually have time to deal with this stuff

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To address your question about waiving the filing fee for a writ of mandamus: Yes, you can apply for a fee waiver by filing a "Poor Person's Application" (officially called an "In Forma Pauperis" application). You'll need to prove financial hardship. But based on all the advice here, I strongly recommend pursuing these steps in this order before considering legal action: 1. Use the expedited hardship review process mentioned above 2. Contact all relevant elected officials (multiple methods) 3. File a complaint with the Governor's office 4. Consider services like Claimyr to reach an agent directly 5. Contact NY Legal Aid Society for free legal consultation If you do pursue a writ, the timeline mentioned above (3-4 months) is unfortunately accurate in today's court system. Legal action should be your last resort.

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Sydney Torres

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Thank you for confirming about the fee waiver. I'm going to try all the other options first, starting with contacting officials and requesting that expedited hardship review. I'll save legal action as an absolute last resort if nothing else works. I really appreciate everyone's advice!

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