Can't reach Massachusetts Unemployment? Claimyr connects you to a live DUA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DUA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DUA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Harper Collins
I successfully got unemployment benefits after quitting due to a hostile work environment in MA last year. The most important thing is building a comprehensive case BEFORE you quit. Here's what worked for me: 1) Document everything in writing with dates/times/witnesses, 2) File formal complaints through your company's channels (even if they're unhelpful - DUA needs to see you tried), 3) Keep records of how it's affecting your health (doctor visits, therapy sessions if applicable), and 4) Look up Massachusetts General Law Chapter 151A Section 25(e) which covers "good cause attributable to the employer." The adjudication process took about 5-6 weeks for me, but I was approved because I could prove the conditions were objectively unreasonable and I had exhausted other remedies. Don't let fear of the unknown keep you trapped in a situation that's destroying your mental health - just make sure you have a solid paper trail first. Happy to answer any specific questions about the process!
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Dylan Campbell
•This is incredibly detailed and reassuring - thank you so much for laying out the specific steps! I'm definitely going to look up that Massachusetts General Law you mentioned. The 5-6 week timeline is helpful to know for planning purposes. Can I ask - when you filed formal complaints through your company's channels, did you worry about making things worse while you were still working there? I'm concerned that if I start filing HR complaints, my supervisor might retaliate and make the situation even more unbearable before I'm ready to quit. Also, did you have to provide medical documentation about the health impacts, or was your own testimony sufficient for DUA?
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Megan D'Acosta
I went through a very similar situation about 8 months ago and want to share what I learned. First, yes - you absolutely CAN get unemployment in MA if you quit for good cause, but the burden of proof is on you to show the conditions were truly intolerable. I made the mistake of not documenting things properly at first, which almost cost me my benefits. Here's my advice: Start keeping a detailed log TODAY - even small incidents matter when you're building a pattern. Include not just what happened, but how it affected your work performance and mental health. Also, check if your company has an Employee Assistance Program (EAP) - using their counseling services creates another paper trail showing you tried to cope. The waiting period for DUA decisions is tough financially, so start saving now if possible. I had to live off savings for about 7 weeks before getting my first payment. One thing that really helped my case was getting a letter from my doctor about stress-related symptoms. You don't need a full psychiatric evaluation, just documentation that the work environment is impacting your health. Hang in there - toxic workplaces shouldn't be something anyone has to endure, and MA law does protect workers who need to leave for legitimate reasons.
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