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Ethan Wilson

FreeTaxUSA charges fees to amend returns despite claiming to be free

So frustrated right now. I thought I finally found a legit free tax filing service with FreeTaxUSA after all the TurboTax drama last year. Filed my taxes last week, then realized today I completely forgot to include a 1099-MISC I got for some freelance work. When I tried to amend my return, suddenly they want to charge me $20 for the "privilege" of fixing my own mistake! I get that businesses need to make money, but don't advertise yourself as FREE when you're gonna nickel and dime people for basic functions. The whole "free" tax prep industry seems like one big bait and switch. If I have to pay anyway, might as well just learn to do this stuff myself with the IRS forms. Anyone else feel like these "free" tax services are just elaborate traps? Any recommendations for ACTUALLY free options that don't pull this amendment fee nonsense?

You're running into what a lot of people discover about "free" tax services - they're often only free for the most basic returns, and anything beyond that incurs fees. For amendments specifically, most services charge because it's essentially a whole separate filing process with the IRS. You have to file Form 1040-X, which requires reviewing both your original return and the corrected version side by side. It's more complex than the original filing. If you want truly free options, look into the IRS Free File program (different from Free File Fillable Forms). If your income is under $73,000, you qualify for completely free filing through their partner companies. For amendments though, even those might charge. Another option is finding local VITA (Volunteer Income Tax Assistance) sites that can help with both original returns and amendments for free if you qualify. They typically serve people making under $60,000, seniors, and those with disabilities.

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Does Free File Fillable Forms let you do amendments for free? I thought those were only for initial filings, not for fixing mistakes.

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Free File Fillable Forms does allow you to prepare and file an amended return (Form 1040-X) at no cost. However, it's important to note that using fillable forms requires more tax knowledge since you're essentially filling out the raw IRS forms without much guidance or error checking. For amendments specifically, you'll need to manually complete Form 1040-X and any supporting schedules that changed. You'll also need to include a written explanation of the changes. The downside is that Free File Fillable Forms doesn't save your original return data, so you'd need to have copies of your original return to reference while making the corrections.

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After years of frustration with the "free" tax services, I finally found a solution with taxr.ai (https://taxr.ai) and it's been a game-changer. Last year I was in the same boat - used one of those "free" services, then discovered they wanted $40 to amend when I found a missing 1099. The thing I love about taxr.ai is that they actually analyze your documents and tax situation before you file to catch those exact kinds of issues. It compares your current docs with previous years to flag anything missing - like that random 1099 from a side gig you might have forgotten about. Saved me from having to amend altogether since I caught everything up front.

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How does it handle state returns? My situation is complicated because I worked in two different states last year. Can it handle that or is it just for federal?

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I'm skeptical about any "AI" tax tools. How accurate is it really? I don't want to risk an audit because some algorithm missed something critical.

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It handles multi-state returns really well. I actually had income from three states last year (lived in one, worked in another, and had rental property in a third), and it walked me through each state's requirements and helped identify which forms I needed for each jurisdiction. As for accuracy, I was skeptical too, but it's not just making things up - it's analyzing your actual tax documents against IRS rules. It caught a K-1 form I completely forgot about from an investment that even my previous accountant missed. The system shows you exactly where it found each piece of information and which specific IRS rule applies, so you can verify everything yourself.

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I was completely wrong about taxr.ai! After being skeptical in my previous comment, I decided to give it a try since I was frustrated with FreeTaxUSA's hidden fees too. Not only did it find a 1099-K from a marketplace that I had totally forgotten about, but it also identified an education credit I was eligible for that would have been missed. The document analysis caught everything before I filed, which saved me from having to amend my return at all. The interface walks you through why each deduction or credit applies to your situation, citing the actual tax code. I ended up with a bigger refund than I expected and didn't have to pay any amendment fees. Definitely using this next year.

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If you're dealing with FreeTaxUSA amendment fees AND you need to talk to the IRS about your situation, I'd recommend Claimyr (https://claimyr.com). I was in a similar boat last year - had to amend my return and then couldn't get anyone at the IRS to tell me if I was doing it right. Tried calling for THREE DAYS and couldn't get through. Claimyr got me connected to an actual IRS agent in under 30 minutes when I'd been trying for days on my own. They have this system that navigates the IRS phone tree and waits on hold for you, then calls you when an agent is on the line. You can see exactly how it works in their demo video: https://youtu.be/_kiP6q8DX5c Saved me hours of hold music and frustration, and the IRS agent was actually super helpful in explaining how to properly file my amended return.

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How does this even work? I thought the IRS phone system was just completely broken. Does this actually get you through faster or is it just holding your place in line?

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This sounds too good to be true. I've called the IRS dozens of times and never gotten through. If this worked, wouldn't everyone be using it? I've just given up on ever talking to an actual person there.

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It doesn't get you through any faster than anyone else - it's just holding your place in line so you don't have to. Instead of you being stuck listening to hold music for hours, their system does the waiting. The IRS phone system is definitely broken, but the agents are there - it's just nearly impossible to wait long enough to reach them. It works because most people give up after 20-30 minutes on hold. The system just waits longer than most humans are willing to. I was skeptical too! But after trying to get through on my own for days and failing, I was connected to an agent within 28 minutes using their service. The time savings was absolutely worth it - I was able to get work done instead of being stuck with my phone on speaker for hours.

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I can't believe I'm saying this but Claimyr actually worked! After writing that skeptical comment, I decided I had nothing to lose and tried it for my amended return questions. I had been trying to reach the IRS for over a week with no luck. Their system called me back in about 45 minutes and there was an actual IRS agent on the line! The agent answered all my questions about amending my return with the missing 1099 and even gave me some tips about how to avoid penalties. This saved me from making a mistake on my amendment that could have triggered an audit. I've spent YEARS being unable to reach anyone at the IRS, so this was honestly kind of mind-blowing. If you need to talk to a human at the IRS about your amendment situation, this is definitely the way to go.

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Have you looked into Cash App Taxes? It used to be Credit Karma Tax before Cash App bought it. It's actually completely free for federal AND state, including amendments. I've used it for the past two years and haven't hit any hidden fees yet. They even handled my self-employment income and itemized deductions with no extra charges. The only limitation is they don't support multiple state filings or certain complex situations like foreign income. But for most people, it really is free.

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Do they have good support if you have questions? I'm always worried about using the free services because if something goes wrong, there's nobody to help.

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The support is honestly pretty basic - they have an FAQ section and email support, but no live chat or phone support. That's the trade-off for it being completely free. If you're comfortable with taxes and just need a straightforward interface, it works great. If you need hand-holding or have complex questions, you might want something with more support options. I usually research any tax questions I have separately or ask in forums like this one, then just use Cash App Taxes for the actual filing. For me, saving the $40-100 that other services charge is worth the extra research time if I run into questions.

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The "free" tax prep industry is such a scam. Most of these companies actively lobbied AGAINST the IRS creating its own free filing system for years. They make their interfaces deliberately confusing to upsell you on premium features. I switched to paper filing with the official IRS forms a few years ago and never looked back. Yes, there's a learning curve, but once you understand the basic forms, it's not that complicated for most people. Plus, you actually learn how taxes work instead of just plugging numbers into boxes without understanding why.

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Doesn't paper filing take forever to process though? I heard the IRS is still working through a backlog from like two years ago.

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I've been dealing with this same frustration! Last year I got hit with a $25 amendment fee from TaxAct after they advertised "free filing." It's so misleading when they only mention the fees buried in the fine print. One thing that helped me was using the IRS's own Free File Fillable Forms for my amendment this year. It's completely free but you're basically filling out the raw Form 1040-X yourself without much guidance. The interface is pretty bare-bones but if you have your original return handy and the corrected information, it's manageable. The key is being extra careful since there's no error-checking like the commercial software. I printed out the IRS instructions for Form 1040-X and followed them step by step. Took me about 2 hours but saved me the $20+ fee. For next year, I'm planning to be more methodical about gathering ALL my tax documents before I start filing to avoid amendments altogether. Maybe make a checklist of all possible income sources from the previous year.

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That checklist idea is brilliant! I wish I had thought of that before filing. I'm definitely going to create one for next year with all the usual suspects - W-2s, 1099s from banks, any freelance work, investment accounts, etc. Maybe even set calendar reminders in January to check for documents that might come later in the filing season. It's so much easier to be thorough upfront than deal with amendment fees and the hassle of correcting everything later.

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