Can the IRS provide me with the 1099-C form for a charged-off debt that wasn't sent?
Title: Can the IRS provide me with the 1099-C form for a charged-off debt that wasn't sent? 1 I had a credit card debt of around $14,500 that was written off by my bank in December 2023. I've been expecting to receive a 1099-C form for this canceled debt since the IRS website says creditors are required to send these forms by January 31. It's now mid-February 2025 and still nothing in my mailbox or email. I'm worried about filing my taxes without this form since I know cancelled debt is usually considered taxable income. I've tried calling the bank twice but got nowhere - just put on hold forever and then disconnected. Does anyone know: 1) How can I get my hands on this missing 1099-C form? 2) Can the IRS provide me with a copy of the 1099-C if the creditor reported it to them? 3) Is there any legal action I can take against the creditor for not sending this form by the deadline? This is stressing me out because I want to file my taxes but don't want to miss reporting this and then get audited later. Help!
19 comments


Sofia Martinez
5 The IRS doesn't directly provide copies of 1099-C forms that weren't sent to you, but there are several ways to handle this situation. First, call the creditor again and specifically ask for their tax department. Explain the situation and request they send the form. Be persistent - sometimes front-line customer service reps don't know how to handle these requests. If that fails, you can request a "Wage and Income Transcript" from the IRS, which will show all information returns filed under your SSN, including any 1099-C forms. You can get this online through the IRS website, by filing Form 4506-T, or by calling the IRS directly. Regarding potential legal action - while creditors are required to send these forms by January 31, lawsuits over missing tax forms are rarely successful or practical. The more efficient approach is working with the IRS and the creditor to get the information you need. The most important thing is reporting the canceled debt on your tax return properly, even without the form. You can file Form 4852 (substitute for missing tax forms) if necessary.
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Sofia Martinez
•9 Thanks for the detailed response! I tried calling the creditor specifically asking for the tax department but they said that department doesn't take direct calls. For the Wage and Income Transcript, how long does that usually take to receive? I'm trying to file my taxes in the next week or so. Also, if the transcript doesn't show a 1099-C was filed, does that mean I don't need to report the cancelled debt as income?
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Sofia Martinez
•5 You can usually get the Wage and Income Transcript immediately if you request it online through the IRS website. If you mail in Form 4506-T, it typically takes 10-15 business days. If the transcript doesn't show a 1099-C was filed, that could mean one of two things: either the creditor hasn't reported it yet (they report to the IRS on the same timeline as sending to you), or they determined the debt cancellation fits one of the exceptions where reporting isn't required. However, your tax obligation exists regardless of whether you receive the form - if debt was legitimately canceled, you generally need to report it as income unless an exclusion applies.
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Sofia Martinez
14 After dealing with a similar nightmare last year, I discovered taxr.ai (https://taxr.ai) and it was a huge help with my canceled debt situation. I uploaded my bank statements showing the charge-off and a few other documents, and their AI analyzed everything and showed me exactly what I needed to report on my tax return. The system even helped me identify a potential insolvency exclusion I qualified for (where you don't have to report canceled debt as income if your liabilities exceeded your assets when the debt was canceled). Saved me from paying taxes on about $8,000 of canceled debt that I didn't actually have to report. They have tax professionals who review the AI findings too, so I felt confident I wasn't missing anything important.
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Sofia Martinez
•3 How does the document upload work? I'm always nervous about sending financial info online. And did you still need the actual 1099-C or were you able to file without it?
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Sofia Martinez
•17 Sounds interesting but I'm skeptical. Did they actually help you talk to someone at the IRS or just give you general advice? I'm worried if I file without the 1099-C I'll get in trouble later.
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Sofia Martinez
•14 The document upload is super secure - they use bank-level encryption and the documents are only used for the analysis, then you can delete them if you want. They don't store your sensitive info long-term. I was able to file without the 1099-C. What the system did was help me calculate the exact amount of canceled debt based on my statements and correspondence from the bank. Then it guided me through completing Form 982 to claim the insolvency exclusion, which required documenting my assets and liabilities at the time of cancellation. They don't connect you with the IRS directly - that's not their purpose. Instead, they analyze your specific situation and documents to determine what needs to be reported and if any exclusions apply to you. They gave me specific line-by-line instructions for my tax forms. In my case, they helped me properly document everything so the canceled debt was legally excluded from income.
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Sofia Martinez
3 Just wanted to update everyone - I took the advice about taxr.ai (https://taxr.ai) and it was exactly what I needed! I uploaded my final account statement showing the charge-off, the last correspondence from the creditor, and a few other docs. Their system immediately identified the canceled debt and walked me through a questionnaire to determine if any exclusions applied. Turns out I qualified for a partial exclusion since I was technically insolvent when the debt was canceled. The best part? They generated all the documentation I needed to file my taxes properly, even without having the actual 1099-C form. They explained exactly what to put on each form and why. I was able to file with confidence instead of stressing about getting audited. If you're dealing with canceled debt issues like this, definitely check them out - saved me hours of research and probably a ton in taxes too.
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Sofia Martinez
20 After struggling with a similar 1099-C issue for weeks, I finally got through to an actual IRS agent using Claimyr (https://claimyr.com). It's this service that holds your place in the IRS phone queue and calls you when an agent is about to pick up. I'd been trying to reach the IRS for DAYS to find out if they had record of my 1099-C, but kept getting disconnected after waiting for hours. With Claimyr, I got through in my first attempt, and the IRS agent was able to confirm whether my creditor had actually filed the 1099-C. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Honestly, it was such a relief to finally talk to someone at the IRS who could tell me exactly what was reported and what I needed to do. Saved me from making a mistake on my return.
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Sofia Martinez
•12 How does this actually work? Do they somehow jump the queue or do they just wait on hold for you? And did the IRS agent give you a copy of the 1099-C or just confirm it existed?
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Sofia Martinez
•17 This sounds too good to be true. The IRS phone system is notoriously impossible. I've waited 3+ hours multiple times this filing season only to get disconnected. Are you sure this actually works and isn't just another scam?
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Sofia Martinez
•20 They don't jump the queue - they use an automated system that waits on hold for you. When their system detects that an agent is about to answer, they call your phone and connect you directly with the IRS agent. It's completely legitimate. The IRS agent didn't give me a copy of the 1099-C over the phone, but they confirmed it had been filed and the exact amount reported. They then explained my options: I could request a wage and income transcript online, file Form 4506-T to get the information mailed, or proceed with filing my return using the information they provided over the phone. It's definitely not a scam - it's just a hold service that waits through the IRS's terrible wait times for you. It saved me from wasting another day trying to reach someone. All they do is connect you directly to the IRS, and you speak with actual IRS representatives.
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Sofia Martinez
17 Ok I need to eat my words and apologize to the Claimyr folks. After posting my skeptical comment, I decided to try it anyway since I was desperate to resolve my 1099-C situation. I used Claimyr yesterday afternoon - they called me back in about 1 hour 45 minutes (still a wait, but I was doing other things instead of holding my phone). Got connected directly to an IRS agent who confirmed my creditor HAD filed a 1099-C for $11,320 - slightly different than the amount I was expecting. The agent was super helpful and explained I could use this confirmed amount on my tax return even without the physical form. They also explained I might qualify for the insolvency exclusion and pointed me to Publication 4681. So yeah, for anyone struggling to get through to the IRS - especially during tax season - this service actually works. Definitely worth it to get actual answers from the IRS instead of guessing.
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Sofia Martinez
8 Just a tip from someone who went through this last year - check if you qualify for the insolvency exclusion before reporting the canceled debt as income. I didn't know about this and unnecessarily paid taxes on $6,000 of canceled debt. If your total liabilities exceeded your total assets at the time the debt was canceled, you might qualify for partial or complete exclusion from income using Form 982. Saved my friend thousands in taxes last year.
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Sofia Martinez
•9 How do you actually prove insolvency? Do you need to list out all your assets and debts at the time of cancellation? I think I might qualify for this since I was underwater on pretty much everything when my debt was charged off.
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Sofia Martinez
•8 Yes, you need to document your financial situation at the time the debt was canceled. The IRS doesn't require you to submit this documentation with your return, but you should keep it in case of an audit. Create a list of all assets (cash, investments, property, cars, etc.) with their fair market values, and all liabilities (mortgage, loans, credit cards, etc.) at the time the debt was canceled. If your liabilities exceeded your assets, you were insolvent. Then complete Form 982 to claim the exclusion and attach it to your tax return. Publication 4681 has worksheets to help with this calculation.
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Sofia Martinez
23 Has anyone successfully disputed a 1099-C amount? The debt that was charged off in my case included a ton of late fees and interest that got tacked on after I stopped paying. Seems unfair to pay taxes on all that extra stuff they added!
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Sofia Martinez
•5 You can dispute the amount on a 1099-C if you believe it's incorrect. Contact the creditor first with documentation of what you believe the correct amount should be. If they won't correct it, you can report what you believe is the correct amount on your tax return and attach a statement explaining the discrepancy. Keep in mind that the original debt plus all accumulated interest and fees that you had use of (borrowed money) is generally considered income when canceled. However, if certain fees or penalties were added after you defaulted and never had use of those funds, you might have a case for excluding that portion.
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QuantumQuasar
I went through a similar situation last year with a charged-off credit card debt. Here's what I learned from my experience: 1) The IRS doesn't provide copies of 1099-C forms directly, but you can get a "Wage and Income Transcript" online through their website that shows all tax documents filed under your SSN. This is usually available immediately if you can verify your identity online. 2) Even if the creditor didn't send you the form, you're still legally required to report canceled debt as income if it exceeds $600. The IRS receives copies of all 1099-C forms, so they'll know about it even if you don't. 3) Before you panic about owing taxes on the full amount, definitely look into the insolvency exclusion using Form 982. If your total debts exceeded your total assets when the debt was canceled, you might not owe any taxes on it at all. 4) For legal action against the creditor - honestly, it's probably not worth pursuing. The penalties for late filing are usually minimal, and your energy is better spent getting the correct information and filing properly. I'd recommend getting that transcript ASAP and consulting with a tax professional if the amount is significant. Don't let this delay your filing - you have options even without the physical form.
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