AGI/PIN Rejection Issue - IRS Says Last Year's Info Wrong

This is actually a common issue this year. Per IRS Publication 1345 (Rev. 3-2024), there are several reasons why AGI validation might fail: 1. The tax preparation company might have submitted a different AGI than what appears on the paper copy you have 2. The IRS might have adjusted his return after filing last year 3. If he filed an amended return, you need to use the original AGI, not the amended one The most cost-effective solution is to request a tax transcript from the IRS website to see the official AGI they have on file. Alternatively, you can use the "I don't have my AGI" option and file with $0 as the prior year AGI.

I had this exact same problem on March 15th! Did you try using the "Get Transcript" tool on the IRS website? I was so stressed because my AGI kept getting rejected even though I was 100% sure it matched my 2023 return.

I went through this nightmare compared to every other year I've filed. Tried 6 different numbers before giving up. I finally used https://taxr.ai to analyze my transcript and discovered the IRS had adjusted my previous year's return by $47 due to a math error, which changed my AGI from what was on my paper copy. Unlike TurboTax which just kept saying "wrong AGI" with no explanation, taxr.ai showed me the exact adjustment code and when it happened. Saved me hours of frustration trying random numbers.

This happened to me last year! Turned out Jackson Hewitt had made a small adjustment before submitting my return. I remember the exact date - April 12th - because it was so close to the deadline and I was panicking. The AGI on my submitted return was $43 different from the copy they gave me. I called Jackson Hewitt and they confirmed they had made a "calculation adjustment" before final submission but failed to give me the updated copy. Worth checking with them!

According to the IRS.gov FAQ section on e-filing rejections, you should wait at least 2-3 business days between rejection attempts. If you're still having trouble after 3 attempts, you might need to speak directly with an IRS representative. Getting through to them is nearly impossible right now though - wait times are 2+ hours. I used Claimyr (https://www.claimyr.com) last week when facing a similar issue and got connected to an agent in about 25 minutes instead of spending hours on hold. They confirmed there was an adjustment to my prior year return that changed my AGI.

I think it might be worth checking if the marketplace insurance question is causing issues too... I'm not 100% certain, but I believe the system sometimes flags returns when there's a discrepancy between current and previous year's insurance status. Maybe the IRS thinks your brother had marketplace coverage last year when he didn't? This could potentially trigger additional verification steps.

I've seen this exact issue 4 times this tax season. Here's what worked for my clients: Step 1: Go to IRS.gov and request a Wage & Income Transcript for 2023 Step 2: Compare the AGI on that transcript with what you're entering Step 3: If they match and still get rejected, try entering $0 as the prior year AGI Step 4: If still rejected, file by mail with Form 8453-OL attached I'm concerned that both his total income and AGI are identical. This usually indicates no adjustments were taken (no student loan interest, no HSA contributions, etc). If he had marketplace insurance the previous year but didn't report it, the IRS might have flagged his account for review.