Accidentally requested payment reimbursement - now don't need it. What to do?

I've been there before! It's not as complicated as you might think. Just call them and explain the situation. They should be able to cancel the reimbursement request if it hasn't been processed yet. If it has, you might need to pay it back, but don't worry too much about it affecting future payments.

Ugh, their customer service is the worst. I tried calling them last week and was on hold for 3 hours before giving up. Anyone know a better way to get through?

Pro tip: document EVERYTHING. Take screenshots, write down who you talked to and when. The system is so broken, you need to cover your own back

have you tried checking your online account? sometimes you can cancel stuff there without having to call

Honestly, the whole system is a joke. I've been dealing with payment issues for months now. It's like they want us to give up and go away 🙄

Here's what you need to do: 1. Call first thing in the morning when they open. Less wait time. 2. Have your account number and all relevant info ready. 3. Be polite but firm. Explain your situation clearly. 4. Ask for a confirmation number or email for the cancellation. 5. Follow up in a week if you don't see any changes. If they've already processed it, don't panic. They might be able to apply it to future payments or give you instructions on how to return it. Just be honest about the mistake and they're usually understanding. Remember, these things happen more often than you'd think. You're not the first and won't be the last. Good luck!