Updated SAI shows Pell Grant eligibility but award letter doesn't - how long for FAFSA changes to reach colleges?
Just logged into studentaid.gov and noticed something confusing. Our original SAI from January was $6,425, but when I checked yesterday it had dropped to $5,295 (assuming due to the income adjustment for inflation that FAFSA implemented). The new calculation shows my twins should now qualify for partial Pell Grants which is amazing news! BUT here's the problem - we just received the financial aid package for my son who's entering sophomore year, and there's absolutely no Pell Grant listed. I'm totally confused about the timeline here. Does anyone know how long it takes for these updated SAI calculations to actually make it to the colleges' financial aid offices? Should I contact the financial aid office directly or wait for them to process the update? This could mean an extra $1,500+ per kid if the new calculation is acknowledged!
23 comments


QuantumLeap
Same happened with my daughters SAI! Went down by like $800 but her school hasnt updated anything yet. Im so frustrated with this new FAFSA!!
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Emma Wilson
•Glad I'm not alone but sorry you're dealing with this too! Have you tried contacting your daughter's financial aid office yet? I'm debating whether to call or just wait it out.
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Malik Johnson
The updated SAI calculations are taking anywhere from 2-6 weeks to reach colleges' financial aid systems this year. This is because FSA has to transmit the updated ISIR (Institutional Student Information Record) to each school, and then schools need to reprocess aid packages based on the new information. The best approach is to email your financial aid office with screenshots of the updated SAI from studentaid.gov and specifically request a reevaluation based on the new Pell Grant eligibility. Make sure to include your student's ID number and full name in the email. Since we're in the peak of award season, don't be surprised if this takes them a couple weeks to address.
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Emma Wilson
•Thank you! This is super helpful. I'll definitely email them with screenshots today. Just to be sure I understand - even though my son's already received his financial aid package, they can still add the Pell Grant if they see the updated SAI, right? Or is it too late for next year?
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Malik Johnson
•It's definitely not too late! Colleges can and should adjust financial aid packages when official SAI numbers change. They're required to use the most current ISIR data for Pell Grant awarding. Just make sure to follow up if you don't hear back within 2 weeks, as financial aid offices are extremely busy right now processing thousands of packages.
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Isabella Santos
our sai went down to! but only by like $250 so im not even sure if that helps us at all lol
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Ravi Sharma
Hey there! I work at a university financial aid office (not officially representing them here though). The updated SAI data is slowly making its way to schools, but there's a major backlog in FAFSA processing this year. Here's what's happening: 1. When your SAI changes, the Federal Student Aid system generates a new ISIR to schools 2. Schools have to download these updates through their electronic system 3. Many schools only download new ISIRs once a week or even less frequently during busy periods 4. Once downloaded, packages need to be manually or batch recalculated I STRONGLY recommend calling your financial aid office directly. Reference your studentaid.gov SAI specifically and ask them to check if they've received the updated ISIR. If not, they can manually check your current SAI through their federal access and potentially update your package before the automatic systems catch up.
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Emma Wilson
•Thank you so much for this insider perspective! It helps to understand the process. I tried calling the financial aid office yesterday but was on hold for over 30 minutes before giving up. I'll try again today.
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Freya Larsen
•If you're struggling to get through to the financial aid office via phone, you might want to try Claimyr (claimyr.com). I used it last month when I couldn't get through to FSA about my verification issues. They basically hold your place in line and call you when an agent is ready to talk. Saved me hours of hold time. They have a demo video that explains how it works: https://youtu.be/TbC8dZQWYNQ. Might be worth checking out if you keep hitting busy signals or endless holds.
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Omar Hassan
THIS WHOLE SYSTEM IS RIDICULOUS!!!!! My daughter's SAI changed THREE TIMES since January, and each time I have to practically BEG the school to acknowledge it. The financial aid office acts like I'm trying to scam them or something when I'm just showing them the LITERAL NUMBERS on the government website. I had to escalate to the director of financial aid to get them to actually update her package. The whole system is broken and nobody knows what they're doing. FAFSA was supposed to be EASIER this year???? What a JOKE.
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Chloe Taylor
•im sorry that happened to you :( this whole fafsa thing is so confusing
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Emma Wilson
•That sounds incredibly frustrating. Did you eventually get it resolved? I'm worried I might have to go through a similar battle...
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Freya Larsen
One thing that might be happening is that your school is looking at the original FAFSA data rather than the reprocessed data. When FAFSA adjusted for inflation, they didn't necessarily notify all schools automatically. In my experience as a college consultant, some schools are being proactive about checking for updated SAIs while others are waiting for students to bring it to their attention. My advice: 1. Email AND call the financial aid office 2. Use very specific language: "My student's SAI was reprocessed by Federal Student Aid and now shows Pell Grant eligibility" 3. Provide the exact before and after SAI numbers 4. Ask specifically for them to reprocess the award package based on the new SAI It's definitely not too late - Pell Grants can be awarded retroactively even after the school year starts if eligibility is confirmed!
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Emma Wilson
•This is really helpful, thank you! I'll make sure to use these exact phrases when I contact them. It's reassuring to know the Pell can be awarded retroactively too.
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Isabella Santos
does anyone know what SAI number qualifies for pell grants? im confused about the cutoffs
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Malik Johnson
•For the 2024-2025 award year, the maximum Pell Grant SAI cutoff is generally around $6,656. Full Pell Grants go to students with $0 SAI, and then it scales down until around that $6,656 mark. However, this can vary slightly based on cost of attendance and enrollment status (full-time vs part-time). The exact formula is published in the Federal Student Aid handbook each year.
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QuantumLeap
I wonder if there just changing numbers all over the place cause of how bad they messed up FAFSA this year! My SAI changed 3 times since I first got it in March!!! Maybe they don't even know what there doing anymore!!
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Ravi Sharma
Quick update for everyone following this thread: FSA announced yesterday that all updated SAIs from the inflation adjustment should be transmitted to schools by June 15. If your school hasn't received the update by that date, then you should definitely follow up with both your school AND the Federal Student Aid Information Center. The inflation adjustment was approximately 6-7% for most families, which is why many people are seeing their SAI drop by several hundred dollars.
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Emma Wilson
•Thank you for this update! June 15 gives me a concrete date to follow up. I appreciate everyone's help - this forum has been so much more informative than anything I've found on the official websites.
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NeonNomad
I'm dealing with a similar situation! My SAI dropped from $7,200 to $6,100 after the inflation adjustment, which should qualify my daughter for a partial Pell Grant. I called our school's financial aid office this morning and they told me they haven't received the updated ISIR yet, but they took down my information and said they'd prioritize reviewing it once it comes through. The financial aid counselor I spoke with was actually really helpful - she explained that they're seeing this issue with a lot of families and that they're prepared to quickly reprocess packages once they get the updated data. She also mentioned that if the Pell Grant gets added later, it would reduce our loan amounts which is exactly what we're hoping for. Definitely recommend calling rather than just waiting!
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Zoe Papadakis
•That's so encouraging to hear that your financial aid counselor was helpful and understanding about the situation! It gives me hope that when I finally get through to our school, they'll be similarly prepared to handle this. The fact that they're prioritizing reviews once the updated data comes through is really reassuring. Did they give you any timeline estimate for when they expect to receive the updated ISIRs? I'm wondering if different schools are getting them at different rates or if it's more systematic.
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Ryan Vasquez
As someone new to navigating FAFSA, this thread has been incredibly eye-opening! I had no idea that SAI numbers could change after the initial calculation, or that there were inflation adjustments happening in the background. My family is still waiting on our initial FAFSA processing (submitted in late February but got caught up in verification), so I'm wondering - should I be proactively checking studentaid.gov regularly to watch for any changes to our SAI once it's finally calculated? It sounds like these updates can happen without much notice, and I definitely don't want to miss out on potential Pell Grant eligibility like what happened with Emma's situation. Are there any other "gotchas" or things to watch out for that newcomers to this process should know about?
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Javier Morales
•Welcome to the FAFSA maze, Ryan! Yes, definitely check studentaid.gov regularly - I'd suggest at least weekly during processing season. The system updates can happen with zero notification, and as you can see from this thread, schools don't always get the updates immediately. A few other things to watch for: verification requirements can pop up randomly and freeze your processing, so respond to those ASAP. Also, if you're selected for verification, gather ALL the documents they ask for right away - missing even one form can delay everything by weeks. The biggest lesson I'm learning from everyone here is to be proactive rather than reactive. Don't assume the schools are getting the most current information automatically!
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