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Dana Doyle

Need face-to-face help with FAFSA corrections - stuck in endless cycle for months

I'm at my wits' end with this FAFSA application for 2025-2026! I've been trying since October to get it submitted correctly but keep hitting roadblocks. Every time I think I've fixed one error, another pops up. First it was confusion about my parents' divorce and who counts as my contributor (mom has custody but dad provides more support). Then when I fixed that, it flagged inconsistencies with my W-2 information. Now it's giving me some cryptic message about needing to verify my housing status because I split time between parents. I've tried calling FSA several times but either get disconnected or told to 'check the website' which DOESN'T ANSWER my specific questions! I literally just want to sit down with someone who knows what they're doing and get this finished. Has anyone successfully met with an actual human for FAFSA help? My school's financial aid office has a 3-week waitlist for appointments and I'm terrified I'll miss priority deadlines. Where can I go for in-person help??

Liam Duke

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The FAFSA is seriously complicated with split households. I had a similar issue last year and finally got help through my community college's TRIO program. Even though they had a waitlist, they squeezed me in when I explained how urgent it was. Have you checked if your school has TRIO or something similar? They specialize in helping first-gen and low-income students navigate financial aid.

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Dana Doyle

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I didn't know about TRIO! I'll check if my school has it. Do you know if they can help specifically with the contributor confusion when parents are divorced? That's the part that keeps tripping me up.

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Manny Lark

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omg the fafsa is THE WORST with divorced parents!! i spent like 2 months on mine too, kept getting errors about mismatched tax info. ended up bringing ALL my docs (moms taxes, dads taxes, my W2) to the library where they have free tax volunteers this time of year. the lady helped me finish it in like 45 min!!!

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Dana Doyle

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Wait really? The public library? I never would have thought of that! Did you have to make an appointment or just walk in?

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Manny Lark

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called ahead but they had spots open same week. just ask for VITA tax volunteers, they do fafsa too. not all libraries have it tho

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Rita Jacobs

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For a divorce situation, here's what matters for the FAFSA: 1. The parent you lived with MORE during the past 12 months is your contributor (regardless of financial support) 2. If equal time, then the parent who provided MORE financial support 3. If that parent is remarried, the step-parent's information MUST be included For the housing error, you need to select either "With Parent" or "Off-Campus" - can't indicate both. Choose based on where you live MOST of the time. Regarding face-to-face help, besides your school's aid office, consider: - State higher education agencies (most offer free FAFSA completion workshops) - Local college access organizations (search "college access [your city]") - Some H&R Block locations offer free FAFSA help during tax season Make sure to bring all tax documents, your FSA ID login, and a list of schools you're applying to.

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Dana Doyle

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This is super helpful! I didn't realize it was strictly about where I lived more, not financial support. My dad pays more for college but I definitely lived with mom more than 50% last year. I'll focus on her info then. I'll look into state agencies too. Really appreciate the detailed explanation!

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Khalid Howes

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Have you tried calling your school's financial aid office instead of waiting for an appointment? Sometimes they can answer quick questions over the phone to get you unstuck without needing a full appointment.

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Dana Doyle

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I tried that first actually! Got transferred between three different people who all gave slightly different answers. The last person just said "this is too complicated, you need to schedule an appointment" and that's when I found out about the 3-week wait. So frustrating.

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Ben Cooper

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The Federal Student Aid helpline should be able to help with this but getting through to them is a NIGHTMARE. After dealing with disconnects and 2+ hour hold times, I used Claimyr (claimyr.com) to get through to an actual FSA agent. They connected me directly to an FSA rep who walked me through fixing my parent contribution errors step by step. They have a demo video at https://youtu.be/TbC8dZQWYNQ that shows how it works. Saved me from missing my school's priority deadline when I was stuck in FAFSA verification hell.

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Manny Lark

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does this actually work?? i tried calling FSA like 5 times last month and kept getting disconnected

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Ben Cooper

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Yes, it worked for me! The difference is they wait on hold for you and call when an agent is actually on the line. The FSA agent I got was really helpful and fixed my contributor issues in about 15 minutes once I actually got through.

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Naila Gordon

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THE FAFSA IS ABSOLUTELY RIDICULOUS THIS YEAR!!!! They completely redesigned the system and NOBODY knows how to use it properly!!! Even the financial aid people at my daughter's school admitted they're confused by some of the new changes! This is people's EDUCATIONS on the line and they roll out a half-baked system?!?!? Anyway... if you need in-person help, check local community colleges. They often have FAFSA workshops open to ANYONE, not just their students. My daughter attended one at our local CC and got more help there than from her actual university.

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Dana Doyle

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You're so right about the redesign making things worse! I thought it was just me struggling but sounds like everyone is confused. I'll check community colleges too - there's one about 20 minutes from me that might have workshops. Thanks for the tip!

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Cynthia Love

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I had a similar issue with my FAFSA last year (parents separated but not legally divorced). Found out many nonprofit organizations offer free FAFSA completion assistance. I used College Goal Sunday in my state and they helped me finish everything in one sitting. Google "College Goal FAFSA events" plus your state name to find upcoming workshops.

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Rita Jacobs

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College Goal Sunday events are excellent - they typically have both financial aid professionals and volunteers who are trained specifically on FAFSA completion. They can handle complex situations like divorced parents, verification issues, and unusual tax situations. Highly recommend this option!

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Dana Doyle

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Just looked this up - there's an event next weekend about 45 minutes from me! Definitely going to try to make it. Did you need to bring specific documents to the event?

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Cynthia Love

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Bring ALL tax forms (W-2s, 1040s) for you and your contributor parent, social security numbers, FSA ID login info, and a list of schools you're applying to. If you have any previous FAFSA correction notices bring those too. And maybe a snack lol, sometimes there's a wait.

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Liam Duke

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One more option - many high schools offer FAFSA help even to former students. My brother graduated two years ago but was able to go back to his high school counselor for help with his FAFSA issues. They had dedicated financial aid nights where counselors stayed late specifically to help with FAFSA completion. Worth checking if your old high school offers something similar!

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Dana Doyle

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That's a great idea! I graduated from my high school last year so they might still be willing to help. I'll give my old counselor a call tomorrow. Thanks!

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Rita Jacobs

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Just want to follow up on the divorce situation since that seems to be a major sticking point: the FAFSA's definition of "contributor" is very specific and often confuses people. The actual rule is: - If parents are divorced/separated, you report information ONLY for the parent you lived with more during the past 12 months - If you lived with both equally, then you report the parent who provided more financial support - Child support and alimony ARE counted as income for the parent who receives it - If your custodial parent is remarried, your step-parent's information MUST be included The most common mistake is including information from both biological parents when divorced, which causes verification flags. The system is designed to only collect data from the household you actually live in, not both parents.

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Dana Doyle

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This explains so much! I've been including some of my dad's information even though I primarily live with mom because he contributes more financially. I'm going to redo it with JUST mom's info (and her new husband's) since I lived with them more than 50% of the time. Thank you for the clear explanation!

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Darren Brooks

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whatever you do DONT miss the priority deadline for your schools!!! my son did last year and lost out on like $4000 in institutional grants even though his fafsa eventually went through. some schools are super strict about those dates!!

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Dana Doyle

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Oh no, that's exactly what I'm worried about! My top choice school has a March 1st priority deadline which is coming up fast. I'm definitely going to try the College Goal Sunday event this weekend as someone suggested above. Thanks for the warning!

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