FAFSA shows processed with SAI but colleges say corrections needed - can't find what to fix?!
My son's FAFSA was supposedly completed last month and we got the SAI calculation (which was higher than expected but that's another story). Now THREE different colleges have emailed him saying they can't process his financial aid because 'corrections are needed on his FAFSA.' When he logs into studentaid.gov, everything shows as complete with a green checkmark! We've clicked through every single section and can't find any indication of what needs fixing. The status just says 'processed' and shows our SAI score. Has anyone experienced this weird limbo? The priority deadlines are approaching fast and we're totally stuck. Should we call FSA directly or contact each school's financial aid office? So frustrating!
21 comments


CyberSiren
yep same issue w my daughter last week!! we ended up having to call each school individually. turns out they all wanted different things fixed... one needed parent W-2 verification, another said our tax return didnt match what we put on FAFSA (it did, they were looking at wrong line), third one never actually told us what was wrong just said 'fixed now'. fafsa website NEVER showed any errors needed fixing the whole time!!!
0 coins
Ava Thompson
•Ugh that's exactly what I was afraid of! Was it a huge hassle calling each financial aid office? I've heard the wait times can be brutal this time of year.
0 coins
Miguel Alvarez
This is actually a very common issue with the 2025-2026 FAFSA. What's likely happening is that there's a data mismatch between what was submitted and what the colleges are seeing in their systems. The most common causes are: 1. Contribution number discrepancies (especially if multiple parents/guardians were included) 2. Tax information verification issues (even with direct IRS data transfer) 3. Citizenship verification problems 4. Housing plan selection inconsistencies The fact that your FAFSA shows as processed with an SAI means the federal processing is complete, but individual schools may have their own verification requirements. I recommend emailing each school's financial aid office directly with your student's ID number and a screenshot of your processed FAFSA. Be specific in asking them to tell you exactly what needs correction.
0 coins
Ava Thompson
•Thank you so much for the detailed explanation! We did use the IRS data transfer tool, so I'm surprised there would be tax information issues. I'll email each school tomorrow with the screenshots as you suggested. Really appreciate the help!
0 coins
Zainab Yusuf
the same exact thing happened 2 me!!! spent 3 WEEKS trying to figure it out. ended up being that my mom put her income as $63,000 but her tax return showed $63,010 🙄 seriously. ten dollars. and the fafsa site NEVER showed any error messages or anything that needed fixing. the whole system is broken tbh
0 coins
Connor O'Reilly
•OMG this is exactly why I hate the FAFSA. They've made everything MORE complicated with the "simplified" form. $10 difference?! That's insane. And now with the SAI instead of EFC, everything is more confusing. I'm so tired of this system punishing people who are just trying to get an education.
0 coins
Yara Khoury
After spending 4 days trying to resolve similar issues with my twins' FAFSAs, I discovered that calling Federal Student Aid directly was the only solution. The schools kept saying corrections were needed but the FAFSA site showed everything complete. I used Claimyr (claimyr.com) to connect with an actual FSA agent without the usual 2+ hour hold time. Their video demo shows how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to see exactly what was wrong (in my case, there was a flag on our account due to a discrepancy between our reported family size and tax return dependents). That specific error wasn't visible to us online but was visible to schools. Once the agent removed the flag, all schools processed our aid within 48 hours.
0 coins
Ava Thompson
•Thank you for this suggestion! I've been on hold with FSA for 45 minutes already this morning and had to hang up for a work meeting. I'll check out that service - at this point I just need to talk to someone who can actually see what's going on behind the scenes.
0 coins
Keisha Taylor
Have you checked if your son completed the "Sign & Submit" section? That's something many people miss. Even though you've submitted the FAFSA, both the student and parent(s) need to sign with their FSA ID. Each section can show complete with green checkmarks, but if the signatures aren't there, schools can't fully process it. Just a thought!
0 coins
Ava Thompson
•Yes, we definitely both signed it since we received the SAI calculation. That only happens after final submission. Good suggestion though!
0 coins
StardustSeeker
This happens ALL THE TIME with FAFSA. The colleges use different verification systems that sometimes flag things that the main FAFSA system doesn't. I work in a college financial aid office (though I won't say which one) and about 35% of our students get caught in this exact situation every year. The most common issues we see are: 1. Legal name discrepancies (FAFSA vs. Social Security records) 2. Date of birth inconsistencies 3. Citizenship verification requirements 4. Tax information that needs additional documentation Definitely contact each school directly. Ask to speak with a financial aid counselor rather than a front desk person. And request SPECIFIC information about what needs to be corrected or submitted. Different schools have different requirements.
0 coins
Ava Thompson
•Thank you for the insider perspective! This is really helpful. I'll definitely ask for a financial aid counselor specifically when I call. Do you know if these issues typically delay financial aid packages by a long time? My son needs to make his decision soon and comparing financial aid offers is a huge part of that.
0 coins
CyberSiren
has ur son checked his school email accounts?? my daughter wasn't checking her admitted student emails and thats where they sent all the info about what needed fixing. the main email we used for fafsa got NOTHING
0 coins
Ava Thompson
•That's a great point! I'll have him check all his admitted student portals and emails tonight. He's been pretty good about checking them but maybe he missed something important.
0 coins
Connor O'Reilly
I can't believe they're still having so many problems with the new FAFSA system! This is literally students' futures at stake and they just can't get it right. My nephew had the exact same issue and it turned out there was a system flag because his mom's last name on her tax return had a hyphen but on the FAFSA it didn't. SOMETHING SO STUPID. And of course the website showed everything was fine! The Department of Education should be ashamed of this disaster. It's been months since the new system launched and they're still having these ridiculous problems!
0 coins
Zainab Yusuf
•fr! my cousins both gave up on going to college this year bc of all the fafsa mess. one of them couldn't even get her parents info to submit right and missed all the scholarship deadlines. its so messed up
0 coins
Miguel Alvarez
Quick update based on the latest I'm seeing: There's currently a known issue where schools can't access certain FAFSA records that show as complete on the student's end. The Department of Education is working on fixing this discrepancy. As of last week, they're advising students to: 1. Download and save a PDF copy of your complete FAFSA with the SAI score shown 2. Email this PDF directly to each college's financial aid office 3. Include your student ID number and full name in the email 4. Specifically request confirmation that they've received all required information This workaround has been successful for many students experiencing this exact issue.
0 coins
Ava Thompson
•Thank you for this update! We'll definitely try this approach. I was able to download the PDF last night and will send it to all the schools today. This whole process has been so much more complicated than when I applied for college years ago!
0 coins
Yara Khoury
After using Claimyr to reach FSA yesterday, I wanted to update. The agent explained that there's a bug in the system where some colleges can see certain flags/issues that aren't visible to students on the studentaid.gov portal. They had to manually clear those flags in our account. Financial aid is now being processed at all schools! Definitely worth getting through to an actual agent who can see the backend system.
0 coins
Ava Thompson
•Just wanted to update everyone - I followed the advice here and was able to resolve everything! It turned out there was a citizenship verification flag that wasn't showing on our end but was visible to schools. After speaking with an FSA agent (the Claimyr service was definitely worth it to avoid the 2+ hour wait), they cleared the flag and now all schools can process his aid. Thank you all for your help!
0 coins
Emily Parker
So glad to see this resolved! This thread is going to be super helpful for other families dealing with the same issue. It's crazy that there are backend flags that students can't see but schools can - no wonder so many people get stuck in this loop. Thanks everyone for sharing your experiences and solutions. The FAFSA system definitely needs some major improvements, but at least we have workarounds like calling FSA directly or using services like Claimyr to actually get through to someone who can fix these invisible issues.
0 coins