FAFSA says daughter eligible for aid but we're getting DENIED for all loans and grants - Help!
I'm literally at my wits end with this FAFSA nightmare! My daughter's SAI score shows she qualifies for financial aid, but when we got our award letters they're ALL coming back with ZERO grants and NO access to federal loans either! How is this even possible?? Her SAI is 8,250 which I was told means she should qualify for some assistance, but these colleges are just saying "sorry, no aid for you." We're middle class, make about $76,000 combined, and now we're being told we have to pay FULL PRICE for everything or she doesn't go to college. Has anyone else experienced this total disconnect between FAFSA eligibility and actual aid offers? Is there a way to appeal this or are we just screwed? This system feels deliberately designed to keep people out.
19 comments


Sofia Gomez
This happened to us last year! The SAI score is just an ELIGIBILITY indicator, not a guarantee of aid. Each college decides how to distribute their own financial aid packages based on their available funds and priorities. Some schools will only offer aid to students with much lower SAI scores than yours. Did you apply to any schools with good merit scholarships? Those aren't based on financial need.
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Dylan Evans
•But I thought federal loans were supposed to be available to EVERYONE?? That's what the highschool counselor told us. We didn't even get offered unsubsidized loans which I thought were guaranteed. And yes we applied to 2 schools with merit scholarships but she didn't qualify because her SAT was only 1150.
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StormChaser
There's something wrong here. Federal Direct Unsubsidized loans are available regardless of financial need. Every undergraduate student who completes a FAFSA should qualify for at least $5,500-$7,500 in unsubsidized loans depending on year in school. Did you actually complete all FAFSA verification if they requested it? Is there any hold on your daughter's FSA ID? You should contact the Federal Student Aid Information Center directly to figure out why the loans aren't being offered. This sounds like a technical issue, not an eligibility issue.
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Dylan Evans
•We DID complete verification! That's the crazy part. They made us submit all our tax docs and W-2s again even though we used the IRS data retrieval tool. I've been trying to call FSA for THREE DAYS and keep getting disconnected or told the wait is over 2 hours!
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Dmitry Petrov
this is why the whole system is BROKEN. they make you jump through hoops and then deny you anyway. my nephew had same issue and ended up taking private loans at 11% interest because fafsa screwed up his application THREE TIMES
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Ava Williams
•While frustrating, this doesn't sound like a typical FAFSA issue. If the student is enrolled at least half-time in an eligible program and has completed FAFSA correctly, they should qualify for unsubsidized loans regardless of financial need. There's likely either an unusual circumstance or a misunderstanding somewhere in the process.
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Miguel Castro
When I had endless issues getting through to FAFSA last semester (kept getting disconnected after 45+ minute waits), I finally used Claimyr (claimyr.com) and it was a game-changer. They basically hold your place in line and call you when a FAFSA agent is actually available. Saved me hours of frustration. They have a video that shows how it works: https://youtu.be/TbC8dZQWYNQ. Worth it to get this sorted out since it sounds like there's definitely an error somewhere in your daughter's application processing.
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Dylan Evans
•I've never heard of this service but I'm desperate enough to try ANYTHING at this point! The stress is making me physically ill. Has anyone else used this Claimyr thing? Does it actually work?
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Zainab Ibrahim
ya i used it last month when my fafsa got stuck in verification. got thru to someone in like 30 mins instead of the 2+ hrs i waited before and got disconnected. def worth it
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Dylan Evans
•Thanks, I'm going to try it tomorrow morning. I'll update here if I make any progress with getting this resolved.
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Ava Williams
I suspect there may be a C-code flag on your daughter's FAFSA. A C-code (comment code) indicates there's an issue that needs resolution before aid can be disbursed. Common C-codes include citizenship verification issues, Selective Service registration status for male students, defaulted loans, unusual enrollment history, or NSLDS (National Student Loan Data System) discrepancies. Ask the financial aid office specifically if there are any C-codes on your daughter's FAFSA. If there are, they should tell you exactly what documentation is needed to clear them. Once resolved, your daughter should qualify for at least unsubsidized loans.
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Dylan Evans
•I didn't even know C-codes were a thing! I just called one of the financial aid offices and they said there IS a C-code for "unusual enrollment history" which makes no sense since this is her first time applying to college! They said it might be because we have the same last name as a cousin who defaulted on student loans. Is that even possible??
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Connor O'Neill
omg the EXACT same thing happened to my son!!! his cousins dad has the same name and they flagged his fafsa!!!! you have to submit a form proving your daughter isnt the other person. the form is called identity clarification or something similar. each school has different versions but once we submitted it with his birth certificate and social security card they fixed it in like a week
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Dylan Evans
•Thank you!!! This makes so much sense now. I'm going to call all the schools tomorrow with this information after I hopefully talk to FSA. I can't believe they don't just TELL you what the problem is instead of making you guess!
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StormChaser
Since you've identified a C-code issue, I recommend asking the financial aid office for an "Identity and Statement of Educational Purpose" form. This form, sometimes combined with their C-code resolution form, will allow your daughter to verify her identity is separate from whoever has the same/similar name in the system. You'll likely need to provide: 1. Government-issued photo ID (driver's license, passport) 2. Social security card 3. Birth certificate 4. Signed statement of educational purpose These documents will resolve the mistaken identity issue. Once cleared, the schools should update their aid packages to include at minimum the federal unsubsidized loans.
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Dylan Evans
•UPDATE: I used that Claimyr service this morning and actually got through to a real human at FSA! You were right - there was a case of mistaken identity because my daughter's first, middle AND last name matched someone who defaulted on loans 6 years ago. The agent cleared the flag on her account and said the schools should receive the updated information within 3-5 business days. THANK YOU ALL for your help - I was seriously about to give up.
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Sofia Gomez
So glad you got it resolved! This happens more often than people realize. Once the schools get the updated FAFSA information, make sure to follow up with their financial aid offices directly to request updated award letters. Sometimes they don't automatically regenerate offers. And remember - if your financial situation has changed at all since you filed (job loss, medical expenses, etc.), you can also submit a special circumstances appeal for additional consideration.
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Liam McGuire
What a relief that you got it sorted out! This is such a perfect example of why the FAFSA system needs better communication - they should notify families immediately when there are flags or issues instead of leaving everyone in the dark. Your story will definitely help other families who might be dealing with the same mysterious denials. Make sure to keep copies of all the documentation you submitted in case this identity mix-up ever pops up again in future years. And yes, definitely follow up with each school individually once they receive the updated info - some are faster than others at regenerating award packages.
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Ravi Kapoor
•This whole thread has been incredibly helpful! I'm a parent just starting the FAFSA process with my oldest and had no idea about C-codes or identity verification issues. Dylan, your experience is going to save so many families from going through the same stress. I'm bookmarking this post and definitely keeping that Claimyr service in mind. It's crazy that a simple name match can derail the entire financial aid process, but at least now I know what to look for if we run into similar issues. Thanks everyone for sharing your knowledge!
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