FAFSA parent identity verification issue - what happens to enrolled students?
I work at a small private college and I'm getting worried about the 2025-2026 FAFSA requirements. We have dozens of continuing students whose parents may struggle with the new identity verification process. Some parents are undocumented, others are estranged but not officially, and some just don't have digital literacy to navigate studentaid.gov. If these parents can't complete the identity verification, my understanding is that their dependent students won't receive ANY federal aid - no loans, no Pell, nothing. Even if they were receiving aid in previous years. Has any institution developed protocols for helping these students? Or are we just supposed to watch them drop out because their parents can't (or won't) verify their identity? I'm especially concerned about our first-gen students who might not understand the implications until it's too late.
17 comments


Rajiv Kumar
YEP this is a MASSIVE problem nobody at FSA seems to care about!! We have at least 75 continuing students at our community college who will probably lose aid because of this stupid requirement. Parents who are off-grid, don't use internet, have language barriers, or are just not in contact. FSA keeps saying "oh they can use the paper form" but have you SEEN the new paper form?? It's just as complicated!!!
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Isabella Russo
•I've seen the paper form and you're right, it's not any better. Plus it has that same FSA ID requirement for parents, which is the core issue. Has your financial aid office developed any strategies to help these students? We're considering some emergency institutional funds, but that's just a band-aid.
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Aria Washington
This is definitely a challenging situation. To clarify, you're correct that for dependent students, both the student and at least one contributing parent must create an FSA ID and verify their identity to electronically sign the FAFSA. This is part of the new FAFSA Simplification Act implementation. Students in this situation have a few options: 1. Help parents through the verification process - many schools are hosting FAFSA workshops specifically to assist with ID verification issues 2. Dependency override - if there's documented evidence of parental abandonment, abuse, incarceration, etc. (though this won't help undocumented parents) 3. Special circumstance review - financial aid offices have some discretion for unique situations The Department of Education released guidance on this in August that allows for some flexibility, though it's limited.
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Liam O'Reilly
•The issue with dependency overides is they r super hard to get! I've been trying for 2 yrs and my dad hasn't spoken 2 me since I was 15 but they keep saying I need "more documentation"... what am I supposed to document, him NOT being there?? smh
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Chloe Delgado
I know this won't solve the systemic issue, but we've had success with dedicated parent sessions. We hired translators for Spanish, Vietnamese, and Hmong families and set up computer labs with helpers who walk parents through the verification step by step. The key is doing outreach NOW, not waiting until application deadlines. We're seeing about a 68% success rate with parents who attend these sessions, even those who initially seemed technologically challenged. We also created paper handouts showing screenshots of each step in multiple languages. Cost us about $5k so far but worth it to keep students enrolled.
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Isabella Russo
•That's actually really helpful. I'm going to bring this up to our financial aid director. Did you use institutional funds or find a grant to cover those costs? I'm trying to figure out how to pitch this to our administration.
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Chloe Delgado
•We used a mix of our existing student success fund and got a small grant from a local credit union. If you frame it as retention (which is exactly what this is), you might have luck with institutional funds. We calculated that keeping just 5 students enrolled would offset the cost, so it was an easy business case to make.
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Ava Harris
my daughter is at Usouthern and they told us all parents have to do the fafsa identity thing or no money. but her dad lives in mexico now and doesnt have a SSN what happens then?? the school couldnt give me a straight answer
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Jacob Lee
•If her father lives abroad and doesn't have an SSN, he should be able to complete the FAFSA without one. There's a specific checkbox for parents who don't have SSNs. He'll still need to create an FSA ID, but there are provisions for foreign parents. That said, he'll need some form of identity documentation. Has your daughter spoken directly with a financial aid counselor (not front desk staff) about this specific situation?
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Emily Thompson
Have you tried using Claimyr to get through to the Federal Student Aid agents? I was having similar issues with a group of students at our college and spending HOURS on hold. Someone recommended claimyr.com and they got me through to an actual FSA agent in about 10 minutes who walked me through the special protocols for parents with verification issues. They have a video showing how it works at https://youtu.be/TbC8dZQWYNQ. Honestly saved me so much frustration, and I was able to get specific guidance for our undocumented parent cases. They have a special process that's not well-advertised.
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Isabella Russo
•Thanks for the tip! I've been trying to get through to someone at FSA for weeks. I'll definitely check this out - especially if they have insight on undocumented parent procedures. That's our biggest concern right now.
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Jacob Lee
I'm at a large public university and we're documenting all these cases to present to our congressional representatives. The FAFSA Simplification Act had good intentions but these identity verification requirements are creating real barriers for vulnerable students. In the meantime, we're: 1. Identifying affected students early through targeted outreach 2. Maintaining a pool of emergency institutional aid (about $800K) 3. Dedicating two staff members to work solely on these cases 4. Partnering with community organizations that work with undocumented families It's not enough, but it's something. I'd recommend documenting each case thoroughly - we may need this data to advocate for policy changes.
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Rajiv Kumar
•This is the kind of institutional response we need! But smaller schools don't have $800K laying around for emergency aid. The burden shouldn't be on colleges to fix FSA's mess.
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Liam O'Reilly
wait im confused. if im already in college and got fafsa before do i have to do all this verification stuff for my parents again this year???
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Aria Washington
•Yes, unfortunately. The new FAFSA requirements apply to everyone, even continuing students who've received aid before. For the 2025-2026 academic year, all dependent students need their parents to create an FSA ID and verify their identity, even if they've completed FAFSA forms in previous years. This is a completely new requirement under the FAFSA Simplification Act.
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Isabella Russo
Thanks everyone for the suggestions. I'm going to propose a multi-pronged approach to our director: 1. Start identifying vulnerable students now through advisor outreach 2. Host dedicated parent verification workshops with translators 3. Create a small emergency fund for students whose parents ultimately can't complete verification 4. Document all cases for advocacy purposes I'll update if we come up with any other successful strategies. This shouldn't be falling on schools to fix, but we can't just let students lose their aid and drop out.
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Chloe Delgado
•That sounds like a solid plan. One more thing we've done is create a network with other local colleges to share resources. For example, we combine our translation services for certain languages to reduce costs. Might be worth exploring in your area.
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