< Back to FAFSA

Paolo Longo

FAFSA 'You Don't Qualify' message showing under both loans and grants tabs - is this final?

I'm so confused about my son's FAFSA results. We finally got access to his account after weeks of waiting, but when we look under both the 'loans' and 'grants' tabs, we see the exact same message saying he doesn't qualify. Does this really mean he's getting absolutely NOTHING? Not even eligible for unsubsidized loans? His SAI is around 15600, which I know isn't super low, but I thought everyone could at least get some type of loan regardless of need. The strange part is seeing identical messages under completely different aid types. Has anyone else seen this before? Should we be contacting his school's financial aid office or is this decision truly final from FAFSA?

Amina Bah

•

thats really weird, my daughter had a similar sai (16k) and still got offered unsubsidized loans. def something wrong with your sons account

0 coins

Paolo Longo

•

That's what I thought!! Did your daughter have to do anything special to get those loan offers? Or did they just automatically show up in her account?

0 coins

Oliver Becker

•

This definitely doesn't sound right. The FAFSA itself doesn't actually tell you what aid you qualify for - it just calculates your SAI (Student Aid Index) which schools use to determine your aid package. Even students with high SAI scores should qualify for Direct Unsubsidized Loans at a minimum, which aren't need-based. You mentioned seeing this message "under both tabs" - are you looking at the studentaid.gov website or your son's school financial aid portal? The actual aid offers come from individual schools, not directly from FAFSA.

0 coins

Paolo Longo

•

We're looking at studentaid.gov where he submitted his FAFSA. I didn't realize the schools were the ones who actually determine what he gets! His application has been processed (we got the SAI score) but maybe we need to wait for his schools to make their determinations? One school's portal says they're still waiting for his FAFSA data to come through.

0 coins

CosmicCowboy

•

Sounds like you're confusing the FAFSA with the actual financial aid package. FAFSA just collects your info and calculates your SAI. The schools use that to create an aid offer. You won't see what he actually gets until each school sends him their financial aid award letter (usually after acceptance). Each school might offer different amounts!

0 coins

Paolo Longo

•

Oh! That makes so much more sense. I thought the FAFSA itself would tell us what federal aid he qualifies for, and then schools might add their own scholarships on top. So those messages might not mean anything yet?

0 coins

I HATE how confusing they make this whole process!!!! My kid got the same message last year and I freaked out, but then ended up getting some loans and a small grant. The messaging on the website is SO misleading.

0 coins

Paolo Longo

•

Thank you! That gives me some hope. It's incredibly frustrating how unclear everything is.

0 coins

Javier Cruz

•

Financial aid advisor here. What you're seeing is likely just placeholder messaging on the studentaid.gov portal. With an SAI of 15600, your son will likely qualify for Direct Unsubsidized Loans at minimum, and possibly additional aid depending on the cost of attendance at his chosen schools. The actual financial aid package will come from each individual school, usually 2-4 weeks after they receive his complete FAFSA data. You mentioned one school doesn't have his data yet - that's normal, as there can be delays in processing and transmission. What you should do now: 1. Ensure all schools have received his FAFSA (check each school's portal) 2. Complete any verification requests promptly if selected 3. Watch for financial aid award letters from each school 4. Compare offers when they arrive Don't panic about the messages you're seeing on studentaid.gov - they're not your final determination.

0 coins

Amina Bah

•

this is good advice! my daughters college made her do verification and we had to send in like 6 different tax documents it was a nightmare

0 coins

Paolo Longo

•

Thank you so much for this detailed explanation! He's applied to 5 schools but we've only been able to confirm that 3 have received his FAFSA so far. I'll make sure to check with the other 2. Is there any way to see if he's been selected for verification before getting notification from the schools?

0 coins

Emma Thompson

•

I had the EXACT same problem last month trying to figure out my daughter's aid situation. I kept seeing those 'you don't qualify' messages and spent HOURS trying to get through to someone at Federal Student Aid. The phone system is absolutely ridiculous - I'd wait 40+ minutes only to get disconnected. I finally used Claimyr (claimyr.com) to get through to an actual human. They have this service that holds your place in line and calls you back when an agent is available. Saved me hours of frustration. The agent explained that those messages don't actually mean anything until the schools process your information. You can see how it works in their video demo: https://youtu.be/TbC8dZQWYNQ Turns out my daughter qualified for substantial aid despite those messages.

0 coins

Paolo Longo

•

Thank you for this recommendation! I've been avoiding calling because I've heard horror stories about the wait times. I'll check out that service if we don't hear anything from the schools soon.

0 coins

i used that service too!! totally worth it instead of being on hold forever

0 coins

Malik Jackson

•

Wait a minute... guys! I just realized something. The FAFSA system has been totally glitchy since they revamped everything for the 2025-2026 year. Those messages you're seeing are probably just default text. My nephew got the same thing but then got a full aid package a few weeks later when his school processed everything. Don't stress yet!

0 coins

Paolo Longo

•

That's reassuring! The whole new system seems to have so many bugs and unclear messaging. I wish they'd just explain this stuff clearly on the website instead of making us all panic and hunt for answers.

0 coins

Oliver Becker

•

Just wanted to follow up on my earlier comment. You should expect to receive financial aid award letters from each school approximately 2-4 weeks after they've processed his FAFSA data. With an SAI of 15600, he'll likely qualify for: 1. Direct Unsubsidized Loans (up to $5,500 for first-year dependent students) 2. Potential merit scholarships from individual schools 3. Possibly some need-based aid at higher-cost institutions You and your son should also look into: 1. Parent PLUS loans (if you're willing to take those on) 2. Private scholarships 3. Work-study opportunities (though these aren't guaranteed) Don't make any decisions until you've received and compared all financial aid packages.

0 coins

Paolo Longo

•

Thank you so much for this detailed breakdown! This gives us a much better idea of what to expect. We're definitely open to Parent PLUS loans if needed, and my son has already applied for several private scholarships too. I'll make sure we wait to see all the offers before making any decisions.

0 coins

Amina Sow

•

Just wanted to add my perspective as someone who went through this exact situation last year with my daughter. Those "You Don't Qualify" messages on studentaid.gov are basically meaningless - they're just generic placeholders while the system processes everything. My daughter had an SAI of around 14,000 and we saw the same confusing messages, but she ended up receiving unsubsidized loans at every school she applied to, plus need-based grants at two of them. The key thing to remember is that each school determines your aid package independently based on their own cost of attendance and aid policies. Some schools took 6+ weeks to send their financial aid letters even after receiving the FAFSA data, so patience is definitely required. One tip: if any of his schools use their own financial aid forms (CSS Profile, etc.), make sure those are submitted too - sometimes delays happen when schools are waiting for multiple documents. You're doing everything right by checking each school's portal. The real answers will come from those individual award letters, not from the FAFSA website itself.

0 coins

TommyKapitz

•

This is so helpful to hear from someone who actually went through it! The 6+ week timeline you mentioned is good to know - I was starting to worry that we should have heard something by now. We haven't had to deal with CSS Profile yet but I'll definitely keep that in mind if any of his schools require it. It's reassuring to know that your daughter got aid with a similar SAI. Thank you for sharing your experience!

0 coins

FAFSA AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today