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Update on your issue: I was curious so I asked my friend who works in financial aid. She said sometimes these flags happen when parents had Perkins loans from the pre-electronic era because those were managed by individual schools, not centrally. When they migrated that data to the central system years later, name mismatches occurred. Ask specifically if you had Perkins loans!
I'm dealing with something similar right now! My SSN got flagged when I tried to help my son with his FAFSA application. Turns out I had old Stafford loans from the 80s that were never properly updated when I got married and changed my name. The FSA representative told me that pre-electronic records often have these issues because the data migration wasn't perfect. What helped me was getting a letter from Social Security confirming my name change history - they can provide an official document showing all names associated with your SSN. Also, be prepared that this might take a few weeks to resolve, so start the process ASAP if your daughter has upcoming deadlines. The good news is once it's fixed, it stays fixed! Hang in there - the bureaucracy is frustrating but you'll get through it.
Thank you so much for sharing your experience! It's reassuring to know I'm not the only one dealing with this. I'll definitely get that letter from Social Security - that sounds like exactly what I need. My daughter's deadlines are in about 6 weeks, so I'm hoping that's enough time. Did you have to physically go to a Social Security office or were you able to request the name change history letter online or by phone?
Just wanted to add that if you're planning to submit early January (which is smart!), make sure you have your 2023 tax documents ready since that's what the 2025-26 FAFSA will use. Also, one thing that caught me off guard last year was that some schools require the CSS Profile in addition to FAFSA, especially private colleges. It has its own separate deadline that's sometimes even earlier than FAFSA! You might want to check if your daughter's school requires it - it's an additional form through College Board that digs even deeper into your finances. If they do require it, you'll want to plan for that extra time and complexity too. The good news is that once you've done both forms once, renewal is much easier the following years!
Oh no, I hope my daughter's school doesn't require the CSS Profile too! I'll definitely check on that - the last thing I need is another complicated form with different deadlines. Thanks for the heads up about the 2023 tax documents. I should probably gather all that paperwork now while I'm thinking about it instead of scrambling in December like last year. It's good to hear that renewals get easier though - gives me hope that by her senior year this won't be such a stressful process!
I went through this exact same stress last year with my son! One thing that really saved us was marking my calendar with "FAFSA prep day" in mid-November to gather all documents before the December 1st opening. That way when the form goes live, you're not scrambling to find tax returns and bank statements. Also, I'd strongly recommend checking if your daughter qualifies for any state-specific grants or scholarships that have early deadlines. In our state, there was a need-based grant program with a February 1st deadline that we almost missed because we didn't know it existed. Her school's financial aid website had a list of all the programs and their deadlines - might be worth bookmarking that page now. One more tip: if you do end up needing help, many community colleges also offer free FAFSA completion events even if your daughter doesn't attend there. They're often less crowded than the high school sessions and the staff tends to be really knowledgeable about the process.
One more thing - make sure to keep track of which email addresses you used for each FSA ID. I got locked out of my account because I couldn't remember which email I used for which child's application. It's the little organizational details that make the FAFSA process smoother.
Just wanted to add my experience as someone who went through this process last year! You definitely use the same parent FSA ID for both kids - that part everyone got right. But here's something that might save you time: when you start the second FAFSA application, the system will ask if you want to transfer information from a previous application. Say YES to this! It'll pull over most of your parent financial info automatically, so you won't have to re-enter everything from scratch. Just double-check all the numbers since tax info might have changed between applications. Also, don't forget that having two kids in college at the same time can actually help with your Expected Family Contribution, so make sure that's reflected correctly on both forms!
This is such a relief to read! I'm currently on day 4 of waiting for my tax data to import and was starting to panic. Seeing that it took Diego 7 days and others have experienced similar delays makes me feel better about waiting it out instead of rushing to manual entry. The verification risk that Sean mentioned is definitely something I want to avoid if possible. Thanks for sharing your experience - it really helps to know this is more common than the official timelines suggest!
Totally understand that panic feeling! I went through the exact same thing last year - kept refreshing the page every few hours expecting it to magically update. The waiting is honestly the worst part, especially when you see those optimistic "1-2 days" estimates everywhere. But like everyone's saying, it really does seem like 5-7 days is more realistic this year. At least you're still well ahead of your deadline! Hang in there!
I'm going through this exact same situation right now! Started my FAFSA on Sunday and it's been showing "processing" for 4 days now. Reading through all these comments is actually really reassuring - sounds like 5-7 days is pretty normal this year despite what the official site says. I was getting ready to panic and manually enter everything, but after seeing the verification risks that Sean mentioned, I think I'll wait it out a few more days. Diego, so glad yours finally went through! Gives me hope that mine will process soon too.
Oliver Brown
UPDATE: I finally got through to FSA after trying for hours! The agent confirmed it's a known issue and said my application data is still in their system. They're manually resetting something on their end and said it should be visible again in 24-48 hours. They gave me a case number to reference if I have further problems. Thanks everyone for your help and suggestions!
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Mary Bates
•great!! so glad you got through to someone who could help! definitely check back in 2 days and let us know if it worked
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Clay blendedgen
•Excellent! Make sure to document that case number and the name of the representative you spoke with. If it's not resolved in 48 hours, call back and reference that information to avoid starting over.
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Nasira Ibanez
Wow, what a relief to see you got it resolved! I'm dealing with the exact same issue right now - my FAFSA disappeared but I get the "existing application" error when trying to start over. This thread has been SO helpful! I was panicking about my March deadline but now I know it's a known system glitch and not something I did wrong. Going to call FSA first thing tomorrow morning and ask for that manual reset. Thanks everyone for sharing your experiences - this community is amazing! 🙏
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Haley Stokes
•I'm so glad this thread helped you too! It's definitely scary when your FAFSA just vanishes like that. When you call tomorrow, make sure to specifically ask them to check for a "phantom application" or "validation error" - those seem to be the technical terms they use for this issue. Also, if the first person you talk to doesn't know what you're talking about, politely ask to speak with someone else or have it escalated. Some agents seem more familiar with this particular glitch than others. Good luck and definitely update us on how it goes!
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