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- DO post questions about your issues.
- DO answer questions and support each other.
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- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I decided to call FSA directly after all using the Claimyr service someone recommended, and I'm glad I did! The agent confirmed it's just a visual bug that happens when you view a previously processed application. She said my 24-25 data is still valid and schools won't see any difference on their end. I don't need to resubmit unless I actually want to make changes. Just wanted to share the resolution in case anyone else runs into this problem!
Thanks for updating us! That's exactly what I figured but good to have official confirmation.
Great follow-up! This is helpful information for other students encountering the same issue.
This is such a helpful thread! I'm a new student going through my first FAFSA process and was terrified I'd accidentally mess something up by looking at the wrong form. It's reassuring to know that this is a common glitch and that viewing a processed application won't actually affect your aid. The FAFSA system really needs better user interface design - it shouldn't be this stressful for students to navigate! Thanks everyone for sharing your experiences, especially the official confirmation from FSA.
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After dealing with this exact situation last year, I can confirm that you only need one FSA ID as a parent. However, I strongly recommend taking screenshots of the confirmation page after completing each twin's contributor section. The new FAFSA system sometimes doesn't send confirmation emails reliably, and with multiple applications, it's easy to get confused about which ones you've completed. Also, set calendar reminders to check both applications' status regularly. Sometimes one application processes faster than the other even when submitted on the same day.
Great advice about the screenshots and calendar reminders! I'll definitely do that. Did both of your twins' SAI calculations come out the same, or were there differences even though you entered the same information?
Their SAI calculations were identical, which makes sense since they're based on the same household financial information. However, their final aid packages from different schools varied significantly because each college has its own methodology for distributing institutional aid beyond federal assistance.
As someone who just went through this process with my own twins this year, I can confirm what others have said - you definitely only need ONE FSA ID as the parent! The system is actually designed pretty well for this situation once you understand how it works. Here's what worked smoothly for me: After my twins each sent me contributor invitations, I logged in with my single FSA ID and could see both pending requests in my dashboard. I completed each one separately (took about 20 minutes each), and the financial information was the same for both since it's all about our family's finances. One tip that saved me time: Have your 2023 tax return handy before you start either application. Even though you're entering the same info twice, having everything organized made the process much faster. Good luck with your twins' college journey!
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Update: We got it all figured out! The parent invite finally came through (was in my Promotions tab in Gmail, not spam). My son signed his part first as suggested, I completed the parent section last night, and we submitted the whole application. Thanks everyone for your help! We received the confirmation email this morning, so now we're just waiting for the SAI calculation. This community has been so helpful for navigating our first FAFSA experience!
Great news! Glad everything worked out. Just remember to check back for that SAI score in a few days, and make sure your son's schools confirm they've received his FAFSA data. Some schools will send a confirmation email, while others you might need to check their student portals. Congratulations on completing this milestone!
Congratulations on getting through the process successfully! It's so relieving when everything finally comes together. For other parents reading this thread who might be in a similar situation - the Gmail Promotions tab is definitely a common place for the parent invite to land, so that's a great tip to share. Also wanted to mention that once you get your SAI, it's worth comparing it to any early estimates you might have gotten from college net price calculators. Sometimes there can be discrepancies that are worth investigating, especially if your family financial situation changed between when you did those estimates and when you filed the actual FAFSA. Best of luck with the rest of the financial aid process!
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I just want to thank everyone for all this helpful info. I'm definitely going to submit my application ASAP and make sure all my verification documents are ready to go. I'll also talk to my school's financial aid office tomorrow about any emergency funds they might have if there are disbursement delays. Feeling much less panicked now!
Good plan! One final tip: maintain regular contact with your financial aid office throughout the process. They often have visibility into your application status that you don't, and can sometimes intervene if something gets stuck at the federal level. Good luck with your studies!
As someone who went through a similar situation a few years ago, I wanted to add that it's also worth checking if your state has any emergency financial aid programs. When I had delays with my federal aid during a processing backlog, my state's higher education agency had a small emergency grant program that helped bridge the gap for textbooks and immediate expenses. It wasn't much (like $500) but it made a huge difference at the time. Also, don't forget about your school's food pantry and other campus resources if money gets tight while waiting for aid to process. Most schools have gotten much better about these services since COVID. You've got this!
Chloe Martin
I'm so relieved to see this thread! I'm currently dealing with the exact same issue with my daughter's FAFSA - her SSN got completely scrambled in the system after we submitted. Reading through all these responses has been incredibly helpful, especially knowing it's a recognized system bug and not something we did wrong. Planning to call FSA tomorrow using the "SSN verification override" phrase that @Mason Kaczka mentioned, and I'm definitely going to check out that Claimyr service @Olivia Van-Cleve recommended since the regular phone lines have been impossible. Thanks @Emily Sanjay for the update - gives me hope this can be resolved quickly! Has anyone else had success with the override process recently?
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Megan D'Acosta
•Hi @Chloe Martin! I just went through this exact same nightmare with my son's application last month. The "SSN verification override" phrase really does work - I think it helps the agents immediately understand what type of system error you're dealing with. When you call, make sure you have your daughter's Social Security card handy because they'll want to verify the correct number digit by digit. Also, don't be discouraged if the first agent you talk to seems unfamiliar with the issue - I had to ask to speak with a "FAFSA specialist" to get someone who really knew how to handle the override. The whole process took about 3 business days from when I called to when I got the confirmation email that it was fixed. Definitely worth trying Claimyr too since getting through the regular way can take forever!
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Reina Salazar
Just wanted to add another data point here - I'm a parent who went through this exact SSN scrambling issue with my son's 2024-2025 FAFSA last year. The frustrating thing is that this seems to be happening more frequently, but the FSA agents I spoke with acted like it was the first time they'd heard of it! I ended up having to escalate to a supervisor who finally admitted it was a "known technical issue with the verification system." The fix took about 5 days once I got to the right person. For anyone still dealing with this, I'd recommend asking specifically for a supervisor if the first agent seems confused about the SSN verification override process. Also, screenshot everything before you call - I took photos of the wrong SSN showing in the system which helped prove it wasn't user error. This really shouldn't be happening to so many families, especially with such tight deadlines!
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Oliver Weber
•@Reina Salazar This is so helpful to know about asking for a supervisor! I m'new to dealing with FAFSA issues and had no idea this was such a widespread problem. The screenshot idea is brilliant - I wish I had thought of that when we first noticed the wrong SSN in my son s'application. It s'really frustrating that the agents aren t'being properly trained on these known issues. Thanks for sharing your experience - it gives me confidence that persistence will pay off when I call tomorrow!
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