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Drake

I went through this exact situation two years ago when my divorce was finalized in January but we had filed jointly for the previous tax year. The key thing that saved us time was being proactive about gathering documentation BEFORE submitting the professional judgment request. Here's what I wish I had known upfront: - Get certified copies of your divorce decree (schools often want originals or certified copies, not just photocopies) - Request your individual wage transcripts from the IRS website (irs.gov) - these show your individual earnings separate from the joint return and schools love these because they're official - If you're receiving or paying child support, get documentation of the exact amounts even if it's informal The timing worked out that my daughter got significantly more aid, including work-study she wouldn't have qualified for otherwise. One school processed it in 2 weeks, another took 6 weeks, so definitely submit to all schools simultaneously. Don't get discouraged by the paperwork - it's absolutely worth the effort and most financial aid offices deal with divorce situations regularly, so you're not asking for anything unusual.

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This is exactly the kind of detailed advice I was hoping to find! The tip about getting individual wage transcripts from the IRS is brilliant - I hadn't thought about that but it makes perfect sense that schools would prefer official documentation. I'm definitely going to get certified copies of the divorce decree too. It's reassuring to hear that this worked out well for you and that the schools processed it relatively quickly. Thank you for taking the time to share all these specific steps!

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I'm going through something very similar right now! My divorce was finalized in February 2024 but we also filed jointly for 2023. Reading through all these responses has been incredibly helpful - I had no idea about the professional judgment process or that I needed to submit the FAFSA first with the joint info before appealing. @Yuki Kobayashi - I hope your situation gets resolved quickly! From what everyone is saying, it sounds like the key is being super organized with documentation and contacting multiple schools simultaneously. One question for those who've been through this - did any schools ask for proof of who's been paying the student's expenses? I've been covering everything for my son since we separated but wasn't sure if I need to gather receipts or bank statements showing those payments.

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@Dmitry Petrov - Yes, some schools did ask for proof of expenses! I had to provide bank statements showing tuition payments, receipts for dorm deposits, and even car insurance payments. It really helped strengthen my case that I was the primary financial support. I d'definitely start gathering those records now - bank statements showing direct payments to the school are particularly valuable. Also, if you have any documentation showing when you and your ex separated even (if it s'just emails or texts about living arrangements ,)that can help establish the timeline. The financial aid offices want to see that the change in circumstances is real and ongoing, not just a paper divorce.

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Just wanted to jump in as someone who's been through this process multiple times (I'm a grad student now). The advice here is spot on - you definitely need to combine both parents' incomes even when they file separately! One thing I'd add is to double-check that you're looking at the Adjusted Gross Income (AGI) and not the total income or taxable income lines. I made that mistake my first year and had to submit a correction. Also, if your parents have any unusual income sources like freelance work or rental income, make sure those are included in the AGI you're combining. The verification process is pretty thorough, but as long as you're reporting the correct combined household income and have your documentation ready, you'll be fine. The TAP application design is definitely confusing, but this community always comes through with great advice!

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Thanks for the clarification about making sure to use AGI specifically! That's such an important distinction that could easily trip people up. I'm curious - when you had to submit a correction for using the wrong income line, how long did that delay your aid processing? I'm paranoid about making any mistakes since I really need this aid to come through on time. Also, do you know if there's a way to double-check our TAP application after submission to make sure we used the right numbers, or do we just have to wait and see if we get selected for verification?

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When I had to submit the correction, it delayed my aid by about 6-8 weeks, which was really stressful since it pushed my disbursement almost to the start of classes. As for double-checking after submission - unfortunately, there's no real way to review your submitted TAP application like you can with FAFSA. Your best bet is to keep detailed records of what you submitted and cross-reference with your tax documents. If you're worried about mistakes, you could try calling HESC (good luck with that!) or visit your school's financial aid office - they sometimes have access to view submitted applications and can help spot obvious errors before verification kicks in. The waiting game is definitely nerve-wracking, but most students get through verification just fine if they reported honestly and kept good records!

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Wow, this entire thread has been incredibly eye-opening! I'm a complete newbie to the financial aid process and was feeling totally lost with my TAP application. My parents are also married filing separately, and I had no clue what to do with their income information. Reading through everyone's experiences and advice has been such a relief - it's clear that this is a super common issue and the form design is genuinely confusing, not just me being clueless! I'm definitely going to follow the step-by-step approach: find both parents' AGI on line 11 of their 1040s, add them together (even if one is negative), enter the combined total, and keep both tax returns ready for verification. The tip about creating a spreadsheet to document how I calculated everything is brilliant too. Thanks to this community for turning what felt like an impossible puzzle into a manageable process. It's so reassuring to know there are people here willing to help first-time students navigate these confusing forms!

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As a newcomer to this community, I'm relieved to find this thread! I'm currently experiencing the exact same login issues with my FAFSA account and was starting to panic thinking it was just me. I've been trying to access studentaid.gov for the past two days to submit my verification documents, but keep getting the "invalid username/password" error despite knowing my credentials are correct. Reading through everyone's solutions has been incredibly helpful - I had no idea there was a mobile app or that the "forgot username" approach might work better than password resets. I'm definitely going to try the incognito mode + mobile app + forgot username combination that seems to have worked for several people here. It's honestly both comforting and alarming to learn this is such a widespread, recurring issue with the FAFSA system. You'd think with all the students depending on financial aid, they'd have a more reliable login system by now! Thank you all for sharing your experiences and solutions. This community support is exactly what stressed students need when dealing with these technical nightmares. I'll report back if the suggested methods work for me too!

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Welcome to the FAFSA nightmare club! 😅 You're definitely not alone - this thread has been such a lifesaver for all of us dealing with these login issues. The combination of solutions people have shared here really does work better than anything on the official FAFSA help pages. One thing I'd add to the mobile app + incognito + forgot username combo - make sure you're not rushing between steps. I made the mistake of trying things too quickly at first and I think that made the system even more confused. Give it a few minutes between each attempt and don't panic if the first try doesn't work immediately. Also, if you do end up having to call FSA, definitely check out that Claimyr service someone mentioned. The regular wait times are absolutely brutal, especially when you're stressed about deadlines. Hope you get back in soon and can get those verification docs submitted! Keep us updated - your success story might help the next person who finds this thread! 🤞

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Just wanted to add my experience as someone who just joined this community after finding this incredibly helpful thread! I've been battling the same FAFSA login nightmare for the past week - my account was working fine until I tried to log in last Thursday to check my verification status, and now it's completely locked me out despite multiple password resets. What's really frustrating is that I can see all my reset confirmation emails, so I know the system is receiving my requests, but then when I try to use the new passwords it just says "invalid credentials." It's like the system is stuck in some kind of loop! I'm going to try the mobile app + incognito + forgot username combo that's worked for so many people here. If that doesn't work, I'll definitely use the Claimyr service to get through to FSA support faster. My verification deadline isn't until next week, but I don't want to wait until the last minute given how unreliable this system seems to be. Thank you to everyone who shared their solutions and experiences - this thread has been more helpful than hours of searching through official FAFSA help pages! I'll update with my results in case it helps other students dealing with this same issue. It's honestly a relief to know I'm not the only one struggling with what should be a basic login process! 🙏

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As a newcomer to the FAFSA world, this discussion has been a lifesaver! I'm dealing with the exact same situation - my 17-year-old daughter has around $3,500 saved from her part-time job at a local bakery, and I'm listed as joint holder on her accounts since she opened them as a minor. Reading through all these responses, it's clear that she should report these as HER assets since the money came from her work, even though my name is on the accounts. What I'm curious about is the verification process - how common is it to actually get selected? And if we do get selected, would her employer records (like W-2s and pay stubs) be sufficient to prove the funds came from her job earnings? Also, I see conflicting information about asset protection allowances for students - does the 2025-26 FAFSA still have any protection threshold for student assets, or is it really 20% assessment from dollar one? Just want to make sure I understand the full impact before we file. Thanks to everyone sharing their real experiences - it's so much more helpful than trying to decipher the official FSA website!

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Welcome to the FAFSA journey! You're asking all the right questions. Verification selection varies by school and year, but typically ranges from 10-40% of applicants get selected. If you are selected, yes - her W-2s, pay stubs, and bank statements showing regular deposits from her employer would be perfect documentation to prove the funds came from her earnings. Regarding the asset protection allowance - unfortunately, there's no longer a specific asset protection allowance for students like there used to be. Student assets are generally assessed at 20% starting from the first dollar, which is why some families do strategic planning around timing or 529 contributions. However, the overall SAI calculation is complex and depends on your entire financial picture, so the impact might be less than you'd expect. At $3,500 in student assets, you're looking at potentially around $700 impact on her aid eligibility (20% assessment). But remember, this is weighed against all the other factors in the aid formula, and many schools also consider their own institutional aid beyond just federal aid calculations. Keep those employment records handy just in case, but don't stress too much - you're well-prepared and asking the right questions!

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As someone who just went through this process with my daughter last year, I can confirm what others have said - she reports those accounts as HER assets since the money came from her job, even though you're joint on the accounts. The key is ownership of the funds, not whose name is on the account. A few additional tips from our experience: - Keep all her pay stubs and bank statements showing the deposits from her employer, just in case you get selected for verification - When you file in December, make sure to have the exact account balances from that specific day - they don't want estimates or averages - Consider timing any legitimate expenses (like college application fees or senior year costs) before you file, since the FAFSA only captures the balance on the day you submit At $3,800, you're looking at roughly a $760 potential impact on aid eligibility (20% assessment), but honestly the bigger priority is filing early when the application opens to secure any limited state or institutional aid. Missing out on grants because you filed late would cost way more than trying to minimize a few hundred dollars in asset assessment. Good luck with the process - sounds like you're well-prepared!

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Thank you so much for sharing your real experience! It's really reassuring to hear from someone who just went through this exact situation. The tip about having exact balances from the filing date is super helpful - I hadn't thought about how precise they want those numbers to be. And you're absolutely right about prioritizing early filing over trying to minimize assets by a few hundred dollars. Missing out on limited aid funds would be way more costly than the 20% assessment on her savings. I feel much more confident about the process now thanks to everyone's advice!

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As a newcomer to this community, I just wanted to say how incredibly helpful this entire thread has been! I'm currently dealing with the exact same "Unable to Complete This Action" error with my parent's signature, and finding this detailed troubleshooting discussion feels like striking gold. I've already tried several of the solutions mentioned here - cleared cache, tried different browsers, and checked the name formatting between my mom's FSA ID and the FAFSA form. We discovered her FSA ID has her full middle name while I only put her middle initial on the form, so we're going to fix that tonight. What really gives me hope is seeing Zara's success story and knowing that persistence pays off. I'm planning to try the early morning submission (3-4 AM) that several people recommended, and I'll make sure to disable any browser extensions first. Thank you to everyone who shared their experiences and solutions - especially the financial aid professionals who provided insider tips. This community support is exactly what stressed families need when dealing with these frustrating technical issues!

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Welcome to the community! I'm so glad you found this thread helpful - it really has become an amazing resource for everyone dealing with these FAFSA signature issues. The name formatting discovery you made is exactly the kind of detail that can make or break the process, so you're definitely on the right track there. The early morning submission strategy seems to work for a lot of people, and disabling browser extensions is such a smart precaution. I'd also suggest making sure your mom logs into her FSA ID account separately first (like some others mentioned) to verify everything is working on her end before attempting the signature. It's wonderful how this community has come together to help each other navigate these technical nightmares. Fingers crossed that your fixes work and you get it submitted soon! Keep us posted on your progress - success stories like Zara's really help encourage others who are still struggling with this same error.

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Welcome to the community, Leslie! I'm so glad this thread has been helpful for you. The name formatting issue you discovered between your mom's FSA ID and the FAFSA form is definitely one of the most common causes of this error - it's incredible how picky the system is about exact matches. Since you're planning to try the early morning approach, I'd also recommend having your mom clear her saved passwords and try logging into studentaid.gov separately first to make sure her account is working properly before you attempt the signature. And don't forget to document everything with screenshots in case you need to contact FSA or your school's financial aid office later. This community has been such a lifesaver for so many of us dealing with these technical nightmares. The fact that we've all had to become amateur IT support just to submit financial aid forms is ridiculous, but at least we're helping each other figure out the workarounds! Please keep us updated on your progress - success stories really help encourage others who are still fighting through this same frustrating error.

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Thank you both so much for the warm welcome and additional tips! I really appreciate the advice about having my mom log into her FSA ID separately first - that's such a smart step to verify everything is working on her end before we attempt the signature process again. I've already started documenting our attempts with screenshots (wish I had thought of that earlier!), and I'm definitely going to try the early morning window tonight. It's honestly mind-blowing that we need to become tech experts just to apply for financial aid, but this community support makes all the difference. I'll absolutely keep everyone updated on our progress. Seeing how Zara eventually succeeded and all the detailed solutions everyone shared here gives me so much hope that we'll get through this too. Thank you again for creating such a helpful and supportive space for families dealing with these frustrating FAFSA technical issues!

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