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I'm dealing with this same exact issue right now! My son's FAFSA had our household size of 5 people, but after the IRS data retrieval it went completely blank. I've been trying to fix it for weeks and getting nowhere with customer service. Thank you everyone for the detailed instructions on where to find this hidden field. It's ridiculous that such a critical piece of information that affects thousands of dollars in aid eligibility is buried so deep in the application and keeps getting wiped out by their own system! I'm also really concerned about our timeline - we have college deadlines coming up fast and I'm worried this correction will delay everything. Has anyone had success contacting their school's financial aid office directly about this widespread glitch? I'm thinking of reaching out proactively to explain the situation before our corrected FAFSA gets processed. This whole "simplified" FAFSA rollout has been an absolute disaster. Between the late launch, constant crashes, and now data getting randomly deleted, I feel like we're all beta testing their broken system while our kids' financial aid hangs in the balance.
I completely understand your frustration! This whole situation has been so stressful for all of us dealing with it. I would definitely recommend reaching out to your school's financial aid office proactively - as @Yara Nassar mentioned earlier, they ve'been officially notified about this widespread glitch and are supposed to be flexible with deadlines for affected families. When you contact them, just explain that you re'correcting a household size error caused by the IRS data transfer bug that s'affecting thousands of applications. Most financial aid officers are aware of this issue by now and will understand why your application is being resubmitted. Also, make sure to follow the exact steps that @Keisha Robinson outlined - Parent Information > Household Details > Family Members, then scroll down to find that tiny edit button. And definitely take @GalaxyGuardian s advice'about screenshots since some people have had the error happen multiple times! You re right'that this simplified FAFSA "has" been anything but simple. Hang in there - you re not'alone in this mess!
Ugh, this is happening to us too! Just discovered our household size went from 4 to blank after the IRS transfer. I'm a single mom with three kids and this could seriously affect how much aid my oldest gets for college. Thank you everyone for the detailed instructions - I'm going to try the Parent Information > Household Details > Family Members path that @Keisha Robinson mentioned. Really hoping I can get this fixed before it delays our financial aid package. It's so frustrating that a "simplified" form is causing so many headaches. Between work and managing everything else, the last thing I need is to spend hours hunting for a missing field that their own system deleted! Taking screenshots of everything once I fix it - definitely don't want to go through this nightmare twice.
Thank you everyone for the helpful responses! I'll go ahead and enter the family size manually. Seems like I also need to pay attention to the "number in college" field too. Really appreciate all the information - definitely cleared up my confusion!
Just wanted to add that you should double-check your family size calculation before submitting! I made the mistake of only counting people living at home full-time and missed including my older brother who's in grad school but still gets support from my parents. Had to submit a correction later which delayed my aid processing. The FAFSA definition of "household size" is different from what most people think - it's really about financial support, not just physical residence. Take your time with this section!
This is really helpful information! I'm in a similar situation with my son starting his junior year. I had no idea about the June timeline for Parent PLUS applications - I was getting worried that I was missing something. The suggestion about getting a signed statement of intent is brilliant too. I'm definitely going to call his school's financial aid office tomorrow to see if they have similar policies. It's frustrating that the timing doesn't align better with when we need to make these financial commitments, but at least now I know what to expect. Thanks everyone for sharing your experiences!
I'm so glad this thread exists! I'm new to navigating the Parent PLUS loan process and was completely lost about timing. My daughter is starting college in fall 2025 and I was panicking thinking I missed some deadline. It's really reassuring to know that June is when the applications open and that schools are generally understanding about the timing mismatch. I'll definitely be calling her school's financial aid office to ask about their policies for housing deposits while we wait for loan applications to become available. Thanks to everyone who shared their experiences - it makes this whole process feel less overwhelming!
As someone who went through this process last year, I can confirm that the June timeline for Parent PLUS applications is accurate. One thing I'd add is to make sure you have all your documents ready ahead of time - tax returns, bank statements, etc. When June rolls around, you'll want to submit that application as quickly as possible since processing can take several weeks. Also, if you're planning to borrow the maximum amount (cost of attendance minus other aid), double-check with the school's financial aid office about exactly how they calculate that figure. Some schools include things like transportation and personal expenses in their cost of attendance, which can affect your loan eligibility.
This is such great advice about having documents ready! I'm definitely going to start gathering everything now so I'm not scrambling in June. Quick question - do you remember if they needed anything specific beyond tax returns and bank statements? I want to make sure I have absolutely everything ready to go since the timing is already so tight with school deadlines.
From my experience applying last year, you'll mainly need your most recent tax return and your FSA ID ready to go. The Parent PLUS application pulls a lot of info directly from your FAFSA, so make sure that's complete and accurate first. One thing that caught me off guard was that they do a credit check as part of the process, so if you have any credit issues you might want to address those beforehand. Also, keep your student's school code handy - you'll need that when specifying where to send the funds. The whole application took me maybe 20 minutes once I had everything together, but waiting until June definitely made the summer timeline feel rushed!
This is such a stressful situation! I'm dealing with something similar - my FAFSA shows as processed but my school's financial aid office acts like it doesn't exist. The timing pressure with summer deadlines makes it even worse. From what I'm seeing in these responses, it sounds like going in person with your SAR printout is the most effective approach. The technical delays with the new FAFSA system seem to be affecting tons of students this year, so at least we know we're not alone in this mess. Have you tried checking if your school has any emergency aid or deadline extension policies for students affected by the FAFSA delays? Some schools are being more flexible this year given all the technical issues everyone's experiencing.
That's a really good point about emergency aid or deadline extensions! I hadn't even thought to ask about that. Given how widespread these FAFSA issues seem to be this year, it makes sense that schools might have some flexibility built in. I'll definitely ask about that when I go in person tomorrow - worst case they say no, but it's worth a shot. Thanks for suggesting that angle!
I'm in a similar boat and it's absolutely maddening! My FAFSA has been showing as processed for 2 weeks but when I called my school yesterday, they said they have no record of receiving it. What's really frustrating is that I can see my SAI on the federal site clear as day, but somehow that information isn't making it to my financial aid office. I've been reading through all these responses and it sounds like the in-person approach with printed SAR might be my best bet too. The technical issues with this new FAFSA system are clearly widespread - I've seen so many posts about this exact problem across different forums. It's reassuring to know it's not just me, but also terrifying that so many of us are dealing with summer deadline pressure while the system is basically broken. Has anyone had success getting their school to acknowledge the systemic issues and maybe extend internal deadlines? I'm wondering if financial aid offices are getting guidance from higher up about how to handle all these delays.
I'm dealing with the exact same nightmare! My FAFSA has been processed for over a week but my school acts like I never submitted it. What's really scary is how many of us are facing summer deadlines while this system is completely broken. I actually just joined this community because I'm so stressed about this situation. From reading everyone's advice here, it seems like going in person with the SAR printout is the way to go - I'm planning to do that tomorrow. Has anyone had luck getting schools to acknowledge these aren't isolated incidents but actual systemic failures? I feel like if enough students show up with the same problem, they'll have to do something about it.
Santiago Diaz
Just want to echo what others have said about contacting the financial aid office directly - that was a game changer for me too! I was in almost the exact same boat (household income around $95K) and had given up after three years of basically nothing. But when I called about my daughter's final year, they told me about an emergency fund for families affected by the pandemic that I never would have known about otherwise. Got $2,800 that literally saved us from taking out another loan. The new FAFSA really is easier too - I was shocked when I finished it in under 30 minutes this year compared to the multi-hour ordeal it used to be. And with those SAI changes everyone's mentioning, it seems like they're finally recognizing that middle-class families need help too. Definitely worth one more try, especially since you've already identified specific programs at your daughter's school!
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Maxwell St. Laurent
•This is so encouraging to hear from everyone! I had no idea there were emergency funds and pandemic-related assistance programs still available. It's frustrating that schools don't make these opportunities more visible, but I'm grateful for this community sharing real experiences. Santiago, your 30-minute completion time gives me hope - I've been dreading the usual 2+ hour marathon session. I'm definitely motivated to tackle this weekend's FAFSA with a much more optimistic outlook now. Thanks for sharing your success story!
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Omar Hassan
I'm new to this community but reading through everyone's experiences has been so eye-opening! I'm in a very similar situation - household income around $102K and I've been putting off the FAFSA for my daughter's sophomore year because I assumed we'd get nothing again. But hearing about these SAI formula changes and the hidden scholarship opportunities that require FAFSA completion has completely changed my perspective. The fact that so many of you found success by directly calling financial aid offices is brilliant - I never thought to be proactive like that. I just assumed they'd contact us if there were opportunities. And Layla, I'm so glad you decided to give it another shot and found those major-specific scholarships! Question for everyone: when you called your financial aid offices, did you just ask generally about programs requiring FAFSA, or did you mention your specific income range? I want to make sure I'm asking the right questions when I call my daughter's school this week.
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