Martin Miranda posted 4y ago

My new portal switch from pending payments of 4 weeks to disqualification  is there anything I can do to fix it , no card yet because all payments is on pending 

Gerard Tossou commented 4y ago

did they ask for identity documents from you ? i’m experiencing same issue it turned out to be identity upload was bad. i had to call edd or the separate line for identity verification and if that was problem removes disqualification

Joseph Hughes

What address did you verify? Your mailing address or residential? I uploaded docs and they did not accept them

4y ago
Martin Miranda posted 4y ago

My new portal switch from pending payments of 4 weeks to disqualification  is there anything I can do to fix it , no card yet because all payments is on pending 

Gerard Tossou commented 4y ago

did they ask for identity documents from you ? i’m experiencing same issue it turned out to be identity upload was bad. i had to call edd or the separate line for identity verification and if that was problem removes disqualification

Joseph Hughes

What address did you verify? Your mailing address or residential? I uploaded docs and they did not accept them

4y ago
Roberto Singleton posted 4y ago

they disqualified me after I requested a backdate for my claim ... now they're saying I have to appeal .... any suggestions ?

Allene Hutchinson commented 4y ago

I pay $19.99 yesterday and I received three calls in both of them dropped I did not get to talk to anyone

Joseph Hughes

I was told the same thing

4y ago
Roberto Singleton posted 4y ago

they disqualified me after I requested a backdate for my claim ... now they're saying I have to appeal .... any suggestions ?

Allene Hutchinson commented 4y ago

I pay $19.99 yesterday and I received three calls in both of them dropped I did not get to talk to anyone

Joseph Hughes

I was told the same thing

4y ago
Joseph Hughes posted 4y ago

Does anyone know how to resolve this identity verification? I uploaded my docs and they denied them but did not know why. Now they said the only option is to appeal. Did anyone get passed this?

Jamarcus Lang commented 4y ago

How long after you sent them did they tell you it was denied?

Joseph Hughes

I sent them in Friday called today spoke with Tier 1 and he said they denied them the day I uploaded them with no reason and said I have to appeal it

4y ago
Joseph Hughes posted 4y ago

Does anyone know how to resolve this identity verification? I uploaded my docs and they denied them but did not know why. Now they said the only option is to appeal. Did anyone get passed this?

Jamarcus Lang commented 4y ago

How long after you sent them did they tell you it was denied?

Joseph Hughes

I sent them in Friday called today spoke with Tier 1 and he said they denied them the day I uploaded them with no reason and said I have to appeal it

4y ago
Sabrina Besen posted 4y ago

Has anyone had this issue? If so how did you solve this issue?

Joseph Hughes commented 4y ago

I did earlier today…You have to speak with a tier 2 agent to have it unlocked

Sabrina Besen posted 4y ago

Has anyone had this issue? If so how did you solve this issue?

Joseph Hughes commented 4y ago

I did earlier today…You have to speak with a tier 2 agent to have it unlocked

Ken Williams posted 4y ago

After I verified my identity for backpay I got this message , will I be getting my backdate? 

Adamyre Martinez commented 4y ago

When did you verify your identity I did mine yesterday trying to see how long it takes

Joseph Hughes

My ID address does not match my mailing address but I do have bills that do. Does the ID address have to match?

4y ago
Ken Williams posted 4y ago

After I verified my identity for backpay I got this message , will I be getting my backdate? 

Adamyre Martinez commented 4y ago

When did you verify your identity I did mine yesterday trying to see how long it takes

Joseph Hughes

My ID address does not match my mailing address but I do have bills that do. Does the ID address have to match?

4y ago
Ken Williams posted 4y ago

After I verified my identity for backpay I got this message , will I be getting my backdate? 

Adamyre Martinez commented 4y ago

When did you verify your identity I did mine yesterday trying to see how long it takes

Joseph Hughes

Did you guys have in our of state mailing address?

4y ago
Ken Williams posted 4y ago

After I verified my identity for backpay I got this message , will I be getting my backdate? 

Adamyre Martinez commented 4y ago

When did you verify your identity I did mine yesterday trying to see how long it takes

Joseph Hughes

Did you guys have in our of state mailing address?

4y ago
Lesley John posted 4y ago

I am trying to upload my income docs and after one phone call with tier 2 this happens what do i do?

Joseph Hughes commented 4y ago

This just happened to me just spoke to a Tier 2 and they locked my account. Did you ever get it unlocked?

Lesley John posted 4y ago

I am trying to upload my income docs and after one phone call with tier 2 this happens what do i do?

Joseph Hughes commented 4y ago

This just happened to me just spoke to a Tier 2 and they locked my account. Did you ever get it unlocked?

Katrina Baker posted 4y ago

Did any one else had to upload a 1099 form?

Aisha Jordan commented 4y ago

I did

Joseph Hughes

Google 2019 schedule C form and fill it out

4y ago
Katrina Baker posted 4y ago

Did any one else had to upload a 1099 form?

Aisha Jordan commented 4y ago

I did

Joseph Hughes

Google 2019 schedule C form and fill it out

4y ago