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Freya Andersen

How do I know if my Washington ESD unemployment claim was approved?

I filed my initial unemployment claim with Washington ESD about two weeks ago and I'm not sure how to tell if it got approved or not. I can log into my account on the Washington ESD website but it just shows my claim is 'under review' still. I haven't gotten any letters in the mail yet either. This is my first time filing for unemployment so I'm not really sure what to expect or what timeline is normal. Should I be worried that it's taking this long? How will I know when a decision has been made?

You'll get a determination letter in the mail once they make a decision on your claim. Usually takes 2-4 weeks depending on how busy they are. You can also check your online account - once approved it will show your weekly benefit amount and you'll be able to start filing weekly claims.

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Thanks! Should I keep checking my account every day or just wait for the letter?

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I'd check maybe once or twice a week. The online account updates pretty quickly once they process your claim.

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Check your account dashboard - there should be a section showing your claim status. If it says 'Active' or 'Valid' then you're approved. You should also see a monetary determination showing your weekly benefit amount.

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I see something that says 'claim established' but I'm not sure if that means approved?

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Yes, 'claim established' usually means you're approved! Look for your weekly benefit amount listed somewhere on that page.

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You should check your SecureAccess Washington (SAW) account online. Log into eServices for Unemployed Workers and look at your claim summary. If it's approved you'll see benefit amounts listed and your claim will show 'active' status instead of under review.

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I've been checking that but it's confusing. It shows some numbers but I can't tell if those are actual approved amounts or just estimates.

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If you see a weekly benefit amount (WBA) listed, that usually means you're approved. The numbers should be your actual benefit calculation, not estimates.

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You should get a determination letter in the mail within 2-3 weeks of filing. It will either say 'monetarily eligible' or explain why you were denied. In your online account, look for a section called 'Letters' or 'Correspondence' - sometimes they post the letter there before mailing it.

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Thanks! I'll check for that letters section. I didn't know to look there.

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The online letters section is super helpful, saved me from waiting for mail

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You should have received a determination letter within 7-10 business days of filing your claim. Check your online account under 'Messages' or 'Correspondence' - that's where Washington ESD posts official notices. If your claim shows 'active' and you can file weekly claims, that's usually a good sign, but you won't get paid until the determination is issued.

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I checked my messages and there's nothing there. Should I be worried? It's been 10 days now.

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Sometimes it takes longer if they need to verify your wages or if there's an issue that needs review. Keep filing your weekly claims even if you haven't been paid yet - you can get back payments once approved.

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same thing happened to me last month, my claim showed active but no payments for like 3 weeks. turned out they were doing some kind of verification process but never told me

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How did you find out what was happening? Did you have to call them?

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yeah I tried calling but could never get through. the phone lines are always busy or you get hung up on after waiting forever

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It takes like 2-3 weeks sometimes before you see your first payment even after approval. The system is super slow to process everything.

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That's a relief to hear. I was worried something was wrong since I haven't gotten paid yet.

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You should have gotten a monetary determination letter in the mail within 10-14 days of filing. That letter tells you if you're approved and for how much. If you haven't gotten it yet, it might be delayed or lost in the mail.

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I haven't gotten any letters yet which is why I'm worried. Should I be concerned?

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Not necessarily. Mail can be slow. You can also view the determination online in your eServices account under 'Letters and Notices'.

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Check your 'Claim Summary' section in your online account. If your claim was approved, you'll see your weekly benefit amount listed there and it should show 'Active' status. You should also get a determination letter in the mail within 7-10 business days.

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I see the claim summary but it doesn't say active anywhere, just shows dates and some numbers. Maybe I'm looking in the wrong place?

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Look for 'Monetary Determination' - that's where your weekly benefit amount will be if approved. If you don't see that, your claim might still be processing.

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Two weeks isn't that long honestly. Mine took almost a month last year because they had to verify my work history with my previous employer.

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A whole month?? That's crazy. How did you survive financially during that time?

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It was rough, had to borrow money from family. But once it got approved I got all the back pay for those weeks.

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If your weekly claims are showing as 'processed' or 'paid' in your account, that's usually a good sign your initial claim was approved. If there were issues with eligibility, your weekly claims would typically show as 'held' or you'd see adjudication flags.

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Mine just say 'submitted' right now, not processed or paid. Should I be worried?

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Not necessarily - it can take a few days for weekly claims to process, especially if it's your first few weeks

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Yeah mine took like 5 days to show 'processed' the first time

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Check your account on the Washington ESD website - there should be a section that shows your claim status. If it says 'Active' or 'Payable' you're approved. You should also get a monetary determination letter either by mail or in your online account that tells you your weekly benefit amount.

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I see something that says 'claim established' but I'm not sure if that's the same as approved?

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That usually means it's been processed and approved. Look for your weekly benefit amount - if that shows up, you're good to go.

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You should definitely get some kind of paperwork. I got my determination letter about a week after filing. It shows your benefit amount and how long you can collect. Keep filing those weekly claims though!

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Okay good, I was worried I missed something important. How long did it take for your first payment to actually show up?

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About 3-4 days after filing my first weekly claim, but that was after everything was already approved.

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I had the same problem trying to figure out my status. I couldn't get through on the phone either - spent hours calling and either got busy signals or got disconnected. Finally found out about claimyr.com which actually got me through to a real person at Washington ESD. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Super helpful for getting claim status updates when you can't reach them directly.

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Is that legit? Never heard of it before but I'm desperate to talk to someone about my claim.

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Yeah it's real. I was skeptical too but it actually worked. Got connected to an Washington ESD rep who explained my whole claim status in detail.

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The typical timeline is: file claim → wait 7-10 days → receive monetary determination letter → if approved, continue filing weekly claims → first payment usually comes 2-3 weeks after approval. If there are no issues with your claim, you should know your status within 2 weeks.

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It's been exactly 2 weeks today so I guess I should hear something soon. Thanks for the timeline!

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That timeline sounds about right in my experience. Just keep filing those weekly claims even while waiting.

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If you're getting anxious about it and want to actually talk to someone, I discovered this service called Claimyr that helps you get through to Washington ESD agents on the phone. Check out claimyr.com - they have a demo video (https://youtu.be/7DieNd3C7zQ) that shows how it works. Way easier than trying to call yourself and getting busy signals all day.

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Is that legit? Sounds too good to be true tbh

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Yeah I was skeptical too but it actually worked. Got connected to an agent in like 30 minutes instead of spending hours trying to call.

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How much does something like that cost though?

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They don't require any personal info upfront which was nice. The peace of mind was worth it for me when I was stressing about my claim status.

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You should receive a monetary determination letter either by mail or in your online account inbox. This will show your weekly benefit amount and tell you if your claim was approved. If you don't see it after 2 weeks, there might be an issue that needs to be resolved.

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I haven't gotten any letter yet but I'll check my online inbox more carefully. Thanks!

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Sometimes those letters get buried in the messages section - took me forever to find mine

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If you can successfully file weekly claims, your initial claim was likely approved. The issue might be that your first payment is being held for the waiting week or there's a wage verification delay. Check your 'Payment History' section - it should show pending payments if they're processing.

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My payment history just shows zeros for everything. No pending payments listed.

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That could mean your wages haven't been verified yet. Washington ESD has to confirm your earnings with your previous employer before releasing payments.

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This is exactly what happened to me! My employer was slow to respond to the wage verification request. Took almost a month before I got my first payment.

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I had the same frustration trying to reach Washington ESD about my claim status. After weeks of busy signals and dropped calls, I found this service called Claimyr that actually got me through to an agent. They have this system that calls Washington ESD for you and connects you when someone picks up. Here's their site: claimyr.com - they even have a demo video showing how it works: https://youtu.be/7DieNd3C7zQ. Finally got to talk to someone who explained exactly what was happening with my claim.

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That sounds too good to be true. How much does it cost?

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I was skeptical too, but it actually worked. They don't require any personal info upfront and you only pay if they successfully connect you. Way better than spending hours trying to call myself.

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I've heard of this but never tried it. Did they connect you quickly?

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It took about 45 minutes but that's way better than the 4+ hours I spent trying to call on my own. The agent was able to see exactly what was holding up my claim approval.

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THE WHOLE SYSTEM IS A JOKE!!! I've been waiting 6 WEEKS for my claim to be processed and Washington ESD won't even tell me what the holdup is. They just keep saying 'your claim is under review' - WHAT DOES THAT EVEN MEAN?!

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I understand your frustration, but claims can take longer if there are wage discrepancies or if you have multiple employers. Have you checked if there's an adjudication issue listed on your account?

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How am I supposed to check that when I can't even get through to anyone on the phone? This system is broken.

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You should get a letter called 'Notice of Application for Unemployment Benefits' first, then if approved you'll get the 'Monetary Determination' letter. The monetary one tells you your weekly amount and how many weeks you can collect.

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I got something in the mail but honestly I wasn't sure what it meant. I'll have to dig it out and read it more carefully.

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Those letters can be confusing! The monetary determination is the important one - it'll have your weekly benefit amount clearly stated if you're approved.

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I had the same confusion when I first filed. Here's what helped me - I used claimyr.com to actually get through to a Washington ESD agent who could check my claim status in real time. Way better than guessing from the website. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Never heard of that service before. Does it actually work for getting through to ESD?

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Yeah it worked for me. I was tired of calling and getting busy signals or being on hold forever. The agent was able to tell me exactly what was happening with my claim.

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I might try this, I've been calling for days with no luck

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If you're having trouble getting through to Washington ESD to check your status, I had good luck using Claimyr (claimyr.com). They help you get connected to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Never heard of that service before. Does it actually work for getting through to Washington ESD?

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Yeah it worked for me when I needed to check on my adjudication status. Way better than calling and getting hung up on.

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I had the hardest time getting through to anyone at Washington ESD to check on my claim status when I was waiting. If you're having trouble reaching them by phone, I found this service called Claimyr (claimyr.com) that actually got me through to a real person. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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That's interesting, I didn't know there were services like that. How does it work exactly?

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Basically they handle the calling and waiting on hold part for you, then connect you when they get an agent on the line. Saved me hours of trying to get through myself.

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Never heard of that but honestly anything is better than sitting on hold for 2+ hours just to get disconnected

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ugh the whole system is so confusing!! why cant they just send a simple email saying YES YOU'RE APPROVED or NO YOU'RE DENIED instead of making us guess from cryptic status messages

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RIGHT?? I feel like I need a decoder ring to understand what anything means on their website.

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I agree the interface could be clearer, but the information is there once you know where to look.

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Check your email too - sometimes the determination letters get sent there instead of just being posted online. Also make sure you're logging into the right system. Some people accidentally use the old site instead of SecureAccess Washington.

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I'm using SecureAccess Washington but haven't gotten any emails. Should I check my spam folder?

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Definitely check spam. Washington ESD emails sometimes get filtered. Also verify the email address on your account is correct.

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UPDATE: I found the letters section! There was a determination letter there from 3 days ago saying I'm approved for $487 per week. No idea why I didn't get an email notification about it.

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Congrats! Yeah the email notifications from ESD are pretty hit or miss unfortunately.

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Great news! Your weekly claims should start processing now that you have the determination

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The 'under review' status is normal. They're probably just verifying your employment and wage info. As long as you provided accurate information when you filed, you should be fine.

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I think I put everything in correctly but now I'm second guessing myself. What happens if I made a mistake?

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Minor mistakes usually aren't a big deal. They'll contact you if they need clarification on anything.

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THE WHOLE SYSTEM IS A JOKE! I've been waiting 3 WEEKS just to find out if my claim is approved and nobody can give me a straight answer!

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I understand the frustration but 3 weeks isn't unusual unfortunately. Have you tried checking your account online?

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Of course I checked online! It just says 'pending' with no explanation whatsoever.

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I work in HR and deal with unemployment claims regularly. If your claim status shows 'active' but you're not seeing payments, it usually means one of three things: 1) You're still in your waiting week, 2) Your wages are being verified, or 3) There's an adjudication issue that needs to be resolved. The determination letter will spell out exactly what's happening.

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What's an adjudication issue? Is that bad?

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Adjudication just means they need to review something about your claim - could be your reason for separation, eligibility, or work search requirements. It's not necessarily bad, just means they need more information before approving payments.

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This is really helpful! I didn't know there was a difference between claim approval and payment approval.

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If you're having trouble getting through to Washington ESD to check your status, I had luck using Claimyr.com recently. They help you get connected to an actual agent without waiting on hold forever. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of calling.

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Never heard of that before but might be worth trying. The regular phone number is always busy when I call.

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Thanks for the tip! I'll check that out if I can't figure this out from my online account.

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For anyone else wondering - once you're approved you should also see your 'weekly benefit amount' displayed in your account dashboard. If you don't see that number anywhere, your claim probably hasn't been fully processed yet.

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This is super helpful, I was looking everywhere for confirmation

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Yes! I can see my weekly amount now in the main dashboard area

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The key things to look for: 1) Monetary determination letter showing your weekly benefit amount, 2) Claim status showing as active or payable, 3) No pending issues in your account. If you see any 'adjudication' or 'pending' statuses, that means they need more information before approving.

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This is super helpful, thank you! I don't see any pending issues so I think I'm okay.

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What does adjudication mean exactly? I keep seeing that word but I'm not sure what it involves.

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Adjudication is when they need to investigate something about your claim - like if there's a question about why you left your job or if you're able and available for work. It can add weeks to the approval process.

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UGH the Washington ESD system is so confusing! I filed weeks ago and I STILL don't know if I'm approved. Every time I log in it shows different information and I can never get anyone on the phone. This whole process is a nightmare!

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What exactly does your account show? Sometimes the wording is confusing but the information is actually there.

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It says my claim is established but then under weekly claims it says 'not payable' for some reason??

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That might mean you have a waiting week or there's an issue that needs to be resolved. Check if there are any alerts or messages in your account.

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been there! my claim showed active for 2 weeks before I got my first payment. washington esd is just slow with everything. keep filing your weekly claims tho - you'll get back pay once they sort it out