Can an employer deny unemployment benefits - NYS Department of Labor claim being contested
My former employer is fighting my unemployment claim with NYS Department of Labor and I'm confused about what power they actually have. I was let go from my retail job last month for what they called 'poor performance' but I think it was really because I complained about unsafe working conditions. Now they're telling NYS Department of Labor that I was fired for misconduct. Can they actually block my benefits? I thought unemployment was between me and the state, not my old boss. My claim status shows 'adjudication in progress' and it's been like this for 2 weeks. I really need these benefits to pay rent.
18 comments


Oliver Fischer
Employers can contest unemployment claims but they can't directly 'deny' your benefits - only NYS Department of Labor makes that decision. When an employer contests, it triggers an adjudication process where NYS Department of Labor investigates both sides. They'll look at the reason for separation, any documentation, and determine if you're eligible. Poor performance usually doesn't disqualify you unless it was willful misconduct. The fact that you complained about safety issues could actually work in your favor if you can document that.
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Amina Sy
•That makes me feel a bit better. I do have emails about the safety concerns I sent to my supervisor. Should I send those to NYS Department of Labor somehow?
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Natasha Petrova
same thing happened to me - employer said i was fired for attendance but really they just wanted to get rid of me after i hurt my back at work. took 3 weeks but nys department of labor approved my claim. they investigate everything
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Amina Sy
•Did you have to do anything special during the investigation or just wait it out?
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Javier Morales
Here's what actually happens: when an employer contests, NYS Department of Labor sends both parties a questionnaire about the separation. The employer has to provide specific evidence of misconduct - not just their word. NYS Department of Labor then makes an impartial decision based on state law. If they rule against you, you can appeal within 30 days. Keep filing your weekly claims during adjudication even if you're not getting paid yet - if approved, you'll get backpay for those weeks.
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Emma Davis
•this is exactly right. i work in hr and see these cases all the time. employers need solid documentation to win a contest, not just saying someone was bad at their job
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GalaxyGlider
ugh this whole system is so frustrating!! why do employers even bother contesting when they already fired someone? like they want to make sure you suffer even more after losing your job. i had a boss who contested mine just to be spiteful and nys department of labor still approved me
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Javier Morales
•Some employers contest automatically because it can affect their unemployment tax rate if they have too many claims. It's not always personal, just business unfortunately.
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Malik Robinson
If you're having trouble reaching NYS Department of Labor to check on your adjudication status, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call for hours and getting hung up on. The agent was able to tell me exactly what documentation NYS Department of Labor needed for my case.
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Amina Sy
•Is that legit? I've been trying to call NYS Department of Labor for days and can never get through to anyone who can give me real answers about my case.
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Malik Robinson
•Yeah it's real, they basically call for you and get you connected. Saved me so much stress when I was dealing with my own adjudication issue.
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Isabella Silva
just remember that even if nys department of labor denies your initial claim you can appeal and often win at the hearing level. judges look at cases differently than the initial reviewers sometimes
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Camila Jordan
Don't lose hope! I went through something similar when my employer contested my claim after I was laid off. The adjudication process is nerve-wracking but NYS Department of Labor really does look at all the facts. Since you mentioned you have emails about the safety concerns, definitely submit those as evidence - you can usually upload documents through your online account or mail them in. The key thing is that "poor performance" alone usually isn't enough to deny benefits unless they can prove it was willful misconduct. Keep documenting everything and filing your weekly claims like others mentioned. The backpay is worth it once it gets resolved.
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Collins Angel
•This is really helpful advice! I'm going through a similar situation where my employer is contesting my claim. How do you upload documents through the online account? I've been logging into the NYS Department of Labor website but can't figure out where to submit additional evidence. Is there a specific section or do you have to wait for them to request it during the adjudication process?
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Darcy Moore
•@Collins Angel When you log into your NYS Department of Labor online account, look for a section called Messages "or" Correspondence "-" that s'usually where you can upload documents. If you don t'see an upload option there, you can also check under your claim details for any open issues that might have a Submit "Documents link." Sometimes during adjudication they ll'send you a specific request for information through the messaging system that includes upload functionality. If all else fails, you can mail documents to the address they provide in your determination letter, just make sure to include your Social Security number and claim confirmation number on everything you send.
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Sophia Carson
•@Collins Angel - When you log into your NY.gov unemployment account, look for a section called Upload "Documents or" Submit "Documents -" it s'usually under the main claim details page. If you don t'see it, you might need to wait until NYS Department of Labor specifically requests documentation during the adjudication process. Sometimes they ll'send you a notice asking for specific evidence, and then the upload option becomes available. You can also call them directly though (I know it s'hard to get through or) mail documents to the address on your determination notice. Make sure to include your SSN and claim confirmation number on anything you submit!
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Nathaniel Mikhaylov
•@Collins Angel You typically need to wait for NYS Department of Labor to request specific documentation during the adjudication process, but you can also proactively submit evidence by mailing it to their unemployment insurance office with your claim number clearly marked. Some people have success faxing documents too. When they send you the questionnaire about your separation which (should happen soon in the adjudication process ,)that s'usually when they ll'give you specific instructions on how to submit supporting documents. In the meantime, keep those safety concern emails organized and ready to send!
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Fatima Al-Rashid
•@Collins Angel From what I remember, you usually have to wait for NYS Department of Labor to send you a questionnaire or request for additional information during the adjudication process. They ll'give you specific instructions on how to submit documents then - sometimes it s'through their online portal under a documents "or" correspondence "section," other times they want you to fax or mail them. I d'try calling them or (using that Claimyr service @Malik Robinson mentioned to ask) specifically about your case and whether they need any additional documentation from you right now.
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