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Amina Sy

Can an employer deny unemployment benefits - NYS Department of Labor claim being contested

My former employer is fighting my unemployment claim with NYS Department of Labor and I'm confused about what power they actually have. I was let go from my retail job last month for what they called 'poor performance' but I think it was really because I complained about unsafe working conditions. Now they're telling NYS Department of Labor that I was fired for misconduct. Can they actually block my benefits? I thought unemployment was between me and the state, not my old boss. My claim status shows 'adjudication in progress' and it's been like this for 2 weeks. I really need these benefits to pay rent.

Employers can contest unemployment claims but they can't directly 'deny' your benefits - only NYS Department of Labor makes that decision. When an employer contests, it triggers an adjudication process where NYS Department of Labor investigates both sides. They'll look at the reason for separation, any documentation, and determine if you're eligible. Poor performance usually doesn't disqualify you unless it was willful misconduct. The fact that you complained about safety issues could actually work in your favor if you can document that.

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Amina Sy

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That makes me feel a bit better. I do have emails about the safety concerns I sent to my supervisor. Should I send those to NYS Department of Labor somehow?

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same thing happened to me - employer said i was fired for attendance but really they just wanted to get rid of me after i hurt my back at work. took 3 weeks but nys department of labor approved my claim. they investigate everything

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Amina Sy

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Did you have to do anything special during the investigation or just wait it out?

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Here's what actually happens: when an employer contests, NYS Department of Labor sends both parties a questionnaire about the separation. The employer has to provide specific evidence of misconduct - not just their word. NYS Department of Labor then makes an impartial decision based on state law. If they rule against you, you can appeal within 30 days. Keep filing your weekly claims during adjudication even if you're not getting paid yet - if approved, you'll get backpay for those weeks.

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Emma Davis

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this is exactly right. i work in hr and see these cases all the time. employers need solid documentation to win a contest, not just saying someone was bad at their job

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GalaxyGlider

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ugh this whole system is so frustrating!! why do employers even bother contesting when they already fired someone? like they want to make sure you suffer even more after losing your job. i had a boss who contested mine just to be spiteful and nys department of labor still approved me

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Some employers contest automatically because it can affect their unemployment tax rate if they have too many claims. It's not always personal, just business unfortunately.

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If you're having trouble reaching NYS Department of Labor to check on your adjudication status, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call for hours and getting hung up on. The agent was able to tell me exactly what documentation NYS Department of Labor needed for my case.

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Amina Sy

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Is that legit? I've been trying to call NYS Department of Labor for days and can never get through to anyone who can give me real answers about my case.

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Yeah it's real, they basically call for you and get you connected. Saved me so much stress when I was dealing with my own adjudication issue.

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just remember that even if nys department of labor denies your initial claim you can appeal and often win at the hearing level. judges look at cases differently than the initial reviewers sometimes

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Camila Jordan

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Don't lose hope! I went through something similar when my employer contested my claim after I was laid off. The adjudication process is nerve-wracking but NYS Department of Labor really does look at all the facts. Since you mentioned you have emails about the safety concerns, definitely submit those as evidence - you can usually upload documents through your online account or mail them in. The key thing is that "poor performance" alone usually isn't enough to deny benefits unless they can prove it was willful misconduct. Keep documenting everything and filing your weekly claims like others mentioned. The backpay is worth it once it gets resolved.

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Collins Angel

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This is really helpful advice! I'm going through a similar situation where my employer is contesting my claim. How do you upload documents through the online account? I've been logging into the NYS Department of Labor website but can't figure out where to submit additional evidence. Is there a specific section or do you have to wait for them to request it during the adjudication process?

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@Collins Angel From what I remember, you usually have to wait for NYS Department of Labor to send you a questionnaire or request for additional information during the adjudication process. They ll'give you specific instructions on how to submit documents then - sometimes it s'through their online portal under a documents "or" correspondence "section," other times they want you to fax or mail them. I d'try calling them or (using that Claimyr service @Malik Robinson mentioned to ask) specifically about your case and whether they need any additional documentation from you right now.

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Anthony Young

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I went through this exact situation last year and want to reassure you that employers contesting your claim is actually pretty common - it doesn't mean you'll automatically be denied. What helped me was being proactive during the adjudication process. I gathered all my documentation (including any text messages, emails, or witness contacts) and organized it chronologically. The safety complaint angle could definitely strengthen your case since retaliation for reporting workplace hazards is illegal. NYS Department of Labor takes that seriously. Also, make sure you're still certifying for benefits each week even though you're not getting paid yet - when they approve you (and I'm optimistic they will based on what you've described), you'll get all that back pay. The waiting is the hardest part but hang in there!

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Omar Zaki

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Thank you so much for sharing your experience @Anthony Young! It's really encouraging to hear from someone who went through the same thing. I've been so stressed about this whole process, especially with rent due soon. I do have those safety emails I mentioned, plus some photos I took of the hazardous conditions on my phone. Should I organize everything by date like you suggested even before they ask for it? Also, did your employer try to contact you directly during the adjudication process or does everything go through NYS Department of Labor? I want to make sure I handle this the right way and don't accidentally hurt my case.

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