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If you don't hear back within a week, I recommend escalating to the Director of Financial Aid. You can usually find their contact information on the school's directory. Also, be sure to document all communications (dates, names of who you spoke with, what was promised). If multiple follow-ups don't resolve it, contacting your state's higher education agency can sometimes help put pressure on the institution to address the issue promptly.
I'm dealing with something similar at my daughter's school! While you're waiting for CSU Fullerton to fix their system issue, you might want to also reach out to your federal congressperson's office. They often have staff who specialize in helping constituents navigate federal aid issues, and they can sometimes get faster responses from Department of Education offices than individual families can. My friend had success with this approach when her son's school was taking too long to resolve a FAFSA verification issue. It's worth a shot while you're waiting on the school's timeline!
Hi everyone! I'm completely new to this community and just joined because I'm dealing with this exact same "Unable To Complete This Action" error that so many of you have described. I've been trying to add my partner as a parent contributor for over a week now and I'm at my wit's end! Every single suggestion I've found online (clearing cache, different browsers, incognito mode, trying at off-peak hours) has failed. Reading through this entire thread has been both comforting and eye-opening - it's clear this is a massive system-wide issue affecting thousands of families. I'm definitely going to try @Aisha Abdullah's workaround of completing the entire application first before adding the parent contributor - that seems like the most logical approach based on everyone's success stories. If that fails, I'll look into the Claimyr service @Mateo Lopez mentioned since having someone fix it on the backend sounds like the most reliable solution. It's absolutely unacceptable that we're all having to become FAFSA troubleshooting experts just to apply for financial aid, especially with these tight deadlines looming! Thank you all for sharing your experiences and solutions - this community has been a lifeline. I'll definitely update everyone once I try these methods. Fingers crossed we can all get through this broken system soon!
Welcome to the community @Jacob Smithson! I'm also brand new here and just created my account because of this exact same error - it's honestly been such a relief finding this thread and realizing we're not alone in this mess! I've been stuck on the "Unable To Complete This Action" popup for about 6 days now when trying to add my wife as a contributor, and like you, I've tried every troubleshooting step imaginable with zero success. Reading through everyone's experiences has been incredibly helpful - I'm definitely planning to try @Aisha Abdullah s'method of completing everything else first before adding the parent contributor. That seems like the safest approach based on all the positive feedback here. The Claimyr service @Mateo Lopez mentioned also sounds like a solid backup plan if the workaround doesn t work.'You re absolutely'right that it s ridiculous'we have to become technical experts just to fill out a financial aid form! I ll definitely'keep everyone posted on my results - seems like us newcomers should stick together and share what actually works. Good luck with your application!
Hi everyone! I'm brand new to this community and just joined because I'm dealing with this exact same "Unable To Complete This Action" error when trying to add my husband as a parent contributor. I've been stuck on this for almost a week now and was starting to think I was the only one having this issue until I found this thread! It's both frustrating and reassuring to see so many others experiencing the same problem. I've tried all the usual troubleshooting steps - different browsers, clearing cache, incognito mode, trying at different times of day - but nothing works. The error always appears at the exact same spot when adding the second parent. Reading through everyone's suggestions has been incredibly helpful! I'm definitely going to try @Aisha Abdullah's workaround of completing the entire application first before going back to add the parent contributor - that approach seems to have worked for several people here. If that doesn't pan out, I'll look into the Claimyr service @Mateo Lopez mentioned since getting someone to fix this on the backend sounds like the most reliable solution. It's absolutely ridiculous that we have to become tech troubleshooters just to apply for financial aid, especially with these critical deadlines approaching! Thank you all for sharing your experiences and solutions - this community has been such a lifesaver. I'll definitely update everyone on what works for me. Hoping we can all get through this broken system soon!
Welcome to the community @Anna Stewart! I'm also completely new here and just joined because of this exact same nightmare with the parent contributor error. It's been such a relief finding this thread and seeing how many of us are dealing with the identical "Unable To Complete This Action" popup - I was starting to think I was losing my mind! I've been battling this error for about 5 days now and tried every troubleshooting step you mentioned with absolutely no success. Like you, I'm planning to try @Aisha Abdullah s'method first since completing the application before adding the parent contributor seems like the safest approach based on everyone s'positive feedback. The Claimyr service @Mateo Lopez mentioned also sounds really promising as a backup option if we need someone to actually fix this system issue on their end. You re so'right that it s completely'unacceptable we have to become FAFSA tech support just to get financial aid applications submitted! I think all us newcomers should definitely keep each other posted on what actually works - we re all'in this together fighting the same broken system. Good luck with your application and hopefully we can all get through this mess soon!
As a parent who went through this exact situation two years ago, I want to echo everyone's advice about completing the FAFSA! My daughter received about $2,200 in Pell Grant funding for her student teaching semester, which was a lifesaver since she couldn't maintain her part-time job. One thing I'd add that hasn't been mentioned - check if your son's university offers any work-study positions specifically designed for student teachers, like tutoring or grading assistant roles that can work around the teaching schedule. Some schools have these flexible positions that can provide a small income stream during that challenging semester. Also, start the FAFSA process early when it opens in December! We waited until February thinking we had plenty of time for "just one semester," but some of the institutional grants had already been distributed by then. The earlier you apply, the better chance you have at additional school-specific aid beyond just federal grants. Good luck to your son - student teaching is tough financially but such a rewarding experience!
This is such great advice about starting early! I'm making a note right now to submit the FAFSA as soon as it opens in December. The work-study positions for student teachers sound interesting too - I'll definitely have my son check with his education department about those opportunities. It's encouraging to hear from so many parents who've been through this process successfully. The financial aspect of student teaching has been our biggest worry, but all these responses are giving me confidence that we can make it work. Thanks for sharing your experience!
I'm a newcomer here but wanted to share what I learned from my cousin's experience last year! She was in the same boat with just student teaching left, and completing the FAFSA was absolutely worth it. She received around $2,400 in Pell Grant funding for that one semester. What really helped her was creating a budget specifically for the student teaching semester since the income situation is so different. She had to account for things like professional clothes, gas money for commuting to the school, and classroom supplies that weren't covered. The financial aid definitely helped bridge that gap. Also, her university's education department had a small emergency fund for student teachers facing financial hardship - only about $500, but every bit helped! It wasn't well publicized, so definitely worth asking about when your son meets with his advisor. The consensus here seems clear - definitely do the FAFSA! Even if it feels like "just one semester," that semester can be expensive in ways you don't expect.
Welcome to the community! Thanks for sharing your cousin's experience - it's so helpful to hear real numbers like the $2,400 she received. The budgeting advice is really smart too. I hadn't thought about all those extra costs like professional clothes and classroom supplies on top of the regular expenses. The emergency fund through the education department is another great tip that I'll make sure to ask about. It sounds like there are more resources available than I initially realized, but you have to know to look for them! This whole thread has been incredibly informative for someone just starting to navigate this process.
One more thing I just thought of!!! Make sure u get your FSA ID set up ahead of time too. Me and my ex BOTH had to get one even tho i was the only one filling it out, and it takes like 3 days to get approved sometimes. Just another thing to think about!!!
I'm in a very similar situation! Divorced with shared custody and my ex and I alternate tax years too. What I learned from going through this with my daughter last year is that you really need to focus on who provides more financial support rather than the tax claiming. Since you mentioned you're on SSDI and your ex might have higher income, it could actually benefit your son if your ex files the FAFSA since lower income typically means more aid eligibility. But here's the catch - make sure you understand how your SSDI gets reported because it does count as income on the FAFSA. I'd definitely recommend calling the financial aid offices at the colleges your son is interested in to ask about their specific policies for divorced parents. Some schools have been more flexible than others in my experience. Good luck!
Thank you for sharing your experience! It's really reassuring to hear from someone who's been through this exact situation. You make a great point about contacting the colleges directly - I hadn't thought about how different schools might have different policies for divorced parents. I'm definitely planning to do that once my son starts narrowing down his college list. Did you run into any issues with verification or did the schools ask for documentation about your custody arrangement?
McKenzie Shade
UPDATE: You guys have been amazing with all these suggestions! I tried a combination of approaches: 1. Cleared all browser data completely 2. Waited 24 hours before trying again 3. Used Edge browser on desktop only (no phone) 4. Started early morning (5:30am) when server load was low 5. Removed all special characters from entries 6. Completed the entire parent section in one sitting without saving drafts AND IT FINALLY WORKED! Application status now shows "Processing" instead of errors. Can't believe how complicated this was, but so relieved it's finally submitted correctly. For anyone else stuck in this nightmare - don't give up! Try these technical fixes and if all else fails, definitely look into getting direct help by phone using the suggestion above.
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Daryl Bright
•So glad to hear you got it resolved! I'm going to save these troubleshooting steps to share with others facing similar issues. The combination approach you used seems to address multiple potential causes. Thanks for updating us!
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Miguel Ramos
Wow, what a journey! As someone who's just starting the FAFSA process for my daughter, this thread is both terrifying and incredibly helpful. I'm bookmarking all these troubleshooting steps before I even begin - especially the part about using only desktop, avoiding special characters, and completing everything in one session. It's ridiculous that we need a technical manual just to fill out a financial aid form, but I'm so grateful you all shared your solutions. McKenzie, congrats on finally getting through the system! Your persistence paid off and helped so many others in the process.
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Sophie Duck
•Welcome to the FAFSA nightmare club! But seriously, this thread was a lifesaver for me too. I'm a first-time FAFSA parent and had no idea it could be this complicated. The fact that McKenzie had to go through SEVEN attempts before finding the right combination of fixes is just insane. I'm definitely going to follow the "desktop only, early morning, one session" rule from the start. Has anyone figured out if there are specific times of day when the system is most stable? I want to avoid peak hours completely if possible.
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