Can't reach Illinois TANF? Claimyr connects you to a live DHS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DHS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DHS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Dmitry Kuznetsov
This exact same thing happened to me a few months ago! I was so frustrated because I cleared my entire day, made sure my phone was charged and had full signal, and just sat there waiting. No call ever came, then I got that awful denial letter. What finally worked for me was going to the office in person with printed proof - my phone's call log showing no missed calls during their scheduled time, and a written timeline of exactly what happened. The caseworker was actually really helpful once she could see I had documentation. Don't give up! This isn't your fault at all. Their phone system has serious issues and you're definitely not the first person this has happened to. When you call back, be sure to ask them to check their call logs on their end too - sometimes that reveals the technical problem was on their side, which strengthens your case for an appeal. You've got this! The system is broken but you can get through it. Keep us posted on how it goes! 🤞
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Yara Sayegh
•Thank you so much for sharing your experience! It's really reassuring to know I'm not alone in this - the fact that you went through the exact same thing and got it resolved gives me hope. Going in person with documentation sounds like the way to go if I can't get anywhere over the phone. I love that you brought a written timeline - that's such a smart way to organize everything and show you were prepared. I'm definitely going to try the approach of asking them to check their call logs too. Thanks for the encouragement and for reminding me this isn't my fault! 💙
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Omar Farouk
This is such a frustrating but unfortunately common issue! I went through something similar last year. Here's what I'd recommend: First, call them ASAP and specifically ask them to check their system logs to verify whether they actually attempted to call you. Document the date, time, and name of whoever you speak with. If you can't get through by phone (which seems to be a major issue lately), try going in person to your local office with: - Screenshots of your call log showing no missed calls during the scheduled interview time - A written statement explaining you were available and waiting for their call - Any documentation about your scheduled interview (confirmation letters, emails, etc.) Also ask about filing an appeal to get your benefits backdated - even if they reschedule your interview, you shouldn't have to wait longer for benefits due to their technical failure. Don't let them make you feel like this was your fault. You were available and ready for the interview as scheduled. The burden is on them to prove they actually attempted to contact you. Keep fighting for what you need - you've got this! Let us know how it goes. 💪
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Elijah Jackson
•This is really solid advice! I especially like the suggestion about bringing a written statement along with the screenshots - having everything documented in writing shows you're taking this seriously and were prepared for the interview. The point about asking them to prove they attempted to contact me is really important too. It shouldn't be on us to prove a negative (that we didn't get a call). Thanks for laying out such a clear action plan and for the encouragement! It helps to know there are people who understand how broken this system can be.
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