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Heartland ECSI Phone Number: Live Human Help

Thomas Maxon, CEO & Co-founder of Claimyr | last updated: 11/04/2023

Have you been dialing the Heartland ECSI phone line 888-549-3274 to reach a human? This guide covers how to call and reach a live human at the Heartland ECSI. Also, we provide you with a guaranteed way to speak with an agent within a few hours.

Table of contents

How to call the Heartland ECSI phone number and speak with a human using a shortcut

Use the widget below to find out the best times, how to call, and a guaranteed method to reach a live Heartland ECSI customer service agent. If it's too hard to call the Heartland ECSI phone number below, you can place a Heartland ECSI call here to guarantee you reach a human.

For assistance with FAFSA-related questions or issues, you may also want to contact the FAFSA Phone Number, especially if your query is about student loans or financial aid.

How can I speak to a live person at the Heartland ECSI?

There are two methods to reach a live person:

  • 1.) by calling manually over and over again, get on a long hold, and then hope the call doesn't drop -- and I'll show you how to do that,
  • 2.) use a calling tool that dials for you, stays on hold, and forwards a call to your phone number when an agent is on the line. (RECOMMENDED)

If you're also looking for information on federal student loans, you might want to contact the Federal Student Aid Information Center directly; for their contact details, check out our comprehensive guide on the Federal Student Aid Information Center Phone Number.

Option 1 (SLOW): call manually - time to a human rep = 2+ hours.

Below is the best way to manually dial through their menu faster:

  • Step 1: Dial 8885493274
  • Step 2: Wait for 2 seconds
  • Step 3: Press 1
  • Step 4: Wait for 21 seconds
  • Step 5: Press 0
  • Step 6: Wait for 1 second
  • Step 7: Press #
  • Step 8: Wait for 6 seconds
  • Step 9: Press 0
  • Step 10: Wait for 1 second
  • Step 11: Press #
  • Step 12: Wait for 9 seconds
  • Step 13: Press 0
  • Step 14: Wait for 2 seconds
  • Step 15: Press 0
  • Step 16: Wait for 9 seconds
  • Step 17: Press 0
  • Step 18: Wait for 7 seconds
  • Step 19: Press 0

If you encounter any issues or have questions about the process, our comprehensive guide on the Nelnet Phone Number can provide you with additional tips and alternative contact methods.

Option 2 (FAST): use a call app - time to a human rep = 5-40 min.

By far the fastest option is to use software. Robots are simply better at this task than humans ever can be.

  • Step 1: head to Claimyr
  • Step 2: select/search for "Heartland ECSI"
  • Step 3: pay for Claimyr to call for you (yes it's a paid version, but it honestly works very well. You can research Claimyr before buying to be sure)
  • Step 4: kick back, relax, and wait for your phone to ring with a Heartland ECSI agent on the line!

If you're also dealing with Navient and need to contact them, you can follow a similar process using Claimyr by heading to the Navient Phone Number page to expedite your call.

The Heartland ECSI's hours of operation

The Heartland ECSI is open Monday through Friday from 7:30 AM to 9:00 PM (EST).

For those managing student loans with multiple servicers, it's important to note that the hours of operation for Heartland ECSI differ from other servicers; for instance, if you need to contact MOHELA, you can find the MOHELA Phone Number and their specific hours on their website.

Heartland ECSI Callback Tool: About Claimyr

Like you, I was at wit's end trying to find a good way to reach a human when I was unemployed in the 2020 pandemic lockdown. After calling 500 times a week to the EDD in California, I built a software program to dial for me automatically. This led to me sharing this tool with you. So far, a few hundred thousand people have used it to reach a live human not only at the Heartland ECSI but also at the IRS phone number, Airlines phone numbers, Healthcare provider phone lines, and many more hard-to-reach phone lines across America.

Claimyr is a software-as-a-service that automates the entire calling process for you. We do this by programming software to

  • automatically dial the Heartland ECSI phone number,
  • navigate the phone menu,
  • stay on hold,
  • detect if a live agent has picked up the call,
  • then forward a call to your phone with a live human waiting for you

The value for you is you can quickly get paid without the hours, days, weeks, and months of manually dialing over and over, staying on hold for hours, and often redialing after a dropped call. Instead, using Claimyr, all you need to do is press a button and wait for a callback to your phone with a live agent on the call.

Yes, Claimyr is legit. We welcome you to search Google for "Claimyr". You'll see thousands of genuine happy reviews, news articles, and our location (San Francisco).

And no, Claimyr doesn't clog the lines or make matters worse. This is because Claimyr has a one-call-per-customer policy. We only place a single call at a time for you. We don't blast the phone lines as this would be cost-prohibitive for us (our calls would be preventing our own calls from reaching a human) and goes against our values. Also, if you use Claimyr, you stop calling yourself. This means that Claimyr doesn't add additional calls to the phone lines that wouldn't already be there anyway.

Here's what people usually say about Claimyr: a review of Claimyr

News coverage of Claimyr for the skeptical:

What is the best time to call the Heartland ECSI?

Do not call during these times (unless you are using Claimyr, which then you can order a callback 24/7 Monday - Sunday):

  • 👎 Monday mornings
  • 👎 After 5 pm on any day
  • 👎 Friday afternoons (as you'll likely not solve your issue until the following week)

But again, if you are using Claimyr's automated callback tool, then you will be able to place a call literally anytime during the day and get a callback soon after.

The best time to call the Heartland ECSI is Wednesday and Thursday afternoons. ⚠️WARNING⚠️: please beware that you often need to dedicate an entire day to dialing over and over just to get on hold. Also, the Heartland ECSI is notorious for dropping calls even when you finally do get on hold! So if you decide to start calling mid-week, due to excessive call volume, you may not be able to reach an agent until the following week or longer.

If you don't consider calling the Heartland ECSI a full-time profession, consider using a calling tool such as Claimyr to guarantee a callback with an agent on the line with zero hold time.