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Nelnet Phone Number: Live Human Help

Thomas Maxon, CEO & Co-founder of Claimyr | last updated: 11/04/2023

Have you been dialing the Nelnet phone line 888-486-4722 to reach a human? This guide covers how to call and reach a live human at the Nelnet. Also, we provide you with a guaranteed way to speak with an agent within a few hours.

Table of contents

How to call the Nelnet phone number and speak with a human using a shortcut

Use the widget below to find out the best times, how to call, and a guaranteed method to reach a live Nelnet customer service agent. If it's too hard to call the Nelnet phone number below, you can place a Nelnet call here to guarantee you reach a human.

For those who may also be dealing with student loans serviced by another company, you can find similar shortcut instructions for speaking with a representative by checking out the Edfinancial Services Phone Number page.

How can I speak to a live person at the Nelnet?

There are two methods to reach a live person:

  • 1.) by calling manually over and over again, get on a long hold, and then hope the call doesn't drop -- and I'll show you how to do that,
  • 2.) use a calling tool that dials for you, stays on hold, and forwards a call to your phone number when an agent is on the line. (RECOMMENDED)

If you're also looking to manage your student loans effectively, understanding how to contact the FAFSA Phone Number can be just as crucial as reaching a live person at Nelnet.

Option 1 (SLOW) call manually - time to a human rep = 2+ hours.

Below is the best way to manually dial through their menu faster:

  • Step 1: Dial 8884864722
  • Step 2: Wait for 16 seconds
  • Step 3: Press 0
  • Step 4: Wait for 2 seconds
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For more detailed instructions or alternative contact methods, visit our comprehensive guide on the Federal Student Aid Information Center Phone Number.

Option 2 (FAST): use a call app - time to a human rep = 5-40 min.

By far the fastest option is to use software. Robots are simply better at this task than humans ever can be.

  • Step 1: head to Claimyr
  • Step 2: select/search for "Nelnet"
  • Step 3: pay for Claimyr to call for you (yes it's a paid version, but it honestly works very well. You can research Claimyr before buying to be sure)
  • Step 4: kick back, relax, and wait for your phone to ring with a Nelnet agent on the line!

If you're dealing with Aidvantage loans instead of Nelnet, you can follow a similar process by visiting the Aidvantage Phone Number page on Claimyr to expedite your call.

The Nelnet's hours of operation

The Nelnet is open Monday through Friday from 8:00 AM to 6:00 PM (EST).

If you're looking for information on the operating hours of other student loan servicers, you might find the MOHELA Phone Number page useful for comparison.

Nelnet Callback Tool: About Claimyr

Like you, I was at wit's end trying to find a good way to reach a human when I was unemployed in the 2020 pandemic lockdown. After calling 500 times a week to the EDD in California, I built a software program to dial for me automatically. This led to me sharing this tool with you. So far, a few hundred thousand people have used it to reach a live human not only at the Nelnet but also at the IRS phone number, Airlines phone numbers, Healthcare provider phone lines, and many more hard-to-reach phone lines across America.

Claimyr is a software-as-a-service that automates the entire calling process for you. We do this by programming software to

  • automatically dial the Nelnet phone number,
  • navigate the phone menu,
  • stay on hold,
  • detect if a live agent has picked up the call,
  • then forward a call to your phone with a live human waiting for you

The value for you is you can quickly get paid without the hours, days, weeks, and months of manually dialing over and over, staying on hold for hours, and often redialing after a dropped call. Instead, using Claimyr, all you need to do is press a button and wait for a callback to your phone with a live agent on the call.

Yes, Claimyr is legit. We welcome you to search Google for "Claimyr". You'll see thousands of genuine happy reviews, news articles, and our location (San Francisco).

And no, Claimyr doesn't clog the lines or make matters worse. This is because Claimyr has a one-call-per-customer policy. We only place a single call at a time for you. We don't blast the phone lines as this would be cost-prohibitive for us (our calls would be preventing our own calls from reaching a human) and goes against our values. Also, if you use Claimyr, you stop calling yourself. This means that Claimyr doesn't add additional calls to the phone lines that wouldn't already be there anyway.

Here's what people usually say about Claimyr: a review of Claimyr

News coverage of Claimyr for the skeptical:

What is the best time to call the Nelnet?

Do not call during these times (unless you are using Claimyr, which then you can order a callback 24/7 Monday - Sunday):

  • 👎 Monday mornings
  • 👎 After 5 pm on any day
  • 👎 Friday afternoons (as you'll likely not solve your issue until the following week)

But again, if you are using Claimyr's automated callback tool, then you will be able to place a call literally anytime during the day and get a callback soon after.

The best time to call the Nelnet is Wednesday and Thursday afternoons. ⚠️WARNING⚠️: please beware that you often need to dedicate an entire day to dialing over and over just to get on hold. Also, the Nelnet is notorious for dropping calls even when you finally do get on hold! So if you decide to start calling mid-week, due to excessive call volume, you may not be able to reach an agent until the following week or longer.

If you don't consider calling the Nelnet a full-time profession, consider using a calling tool such as Claimyr to guarantee a callback with an agent on the line with zero hold time.

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