USCIS payment error: Amex card blocked, need help getting USCIS to contact Amex directly
Hey everyone, I'm in a bit of a pickle with USCIS and American Express. I made a payment to USCIS using my Amex card, but there was some kind of mistake and now my card is blocked. Amex told me they need to hear directly from USCIS to clear up the charges. Has anyone dealt with something like this before? Any advice on how to get USCIS to contact Amex?
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Tom Maxon
I found a way to solve USCIS payment issue with Amex, watch this: https://www.youtube.com/watch?v=cButPdUUPvk
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Hiroshi Nakamura
Ugh, dealing with government agencies and credit card companies at the same time sounds like a nightmare. Have you tried explaining the situation to USCIS? Maybe they have a specific department that handles payment issues.
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GamerGirl99
Yeah, it's been a real headache. I'm planning to call USCIS tomorrow, but I'm not sure which department to ask for. Hoping they can just contact Amex directly and sort this out.
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Isabella Costa
Pro tip: Ask for the finance department or accounts receivable when you call. They usually handle payment-related stuff. Good luck, OP!
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GamerGirl99
Thanks for the tip! I'll definitely ask for the finance department. Fingers crossed 🤞
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Malik Jenkins
I had a similar issue with USCIS last year, but it was with a different credit card company. Here's what worked for me: 1. Call USCIS and explain the situation clearly 2. Ask to speak with a supervisor if the first agent can't help 3. Get a reference number for your case 4. Request that they contact your credit card company directly 5. Follow up with both USCIS and Amex every few days It took about two weeks, but it eventually got resolved. Stay persistent!
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GamerGirl99
Wow, thank you so much for the detailed advice! This is really helpful. I'll definitely follow these steps. Two weeks sounds long, but at least there's hope it'll get resolved.
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Freya Andersen
This is solid advice right here 💯 Persistence is key when dealing with bureaucracy!
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Eduardo Silva
have you tried contacting your local congressperson's office? They often have liaisons who can help with USCIS issues. might be worth a shot if you keep hitting dead ends
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Leila Haddad
Man, this is why I always use a debit card for government payments. Less chance of this kinda mess. Hope you get it sorted out soon, OP!
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Emma Johnson
Debit card? No way, dude. Credit cards have way better fraud protection. This situation sucks, but imagine if it was a debit card and they drained your bank account!
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Leila Haddad
Fair point, I guess. Didn't think about that. Maybe I should rethink my strategy 🤔
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Ravi Patel
I found a method to get someone on the phone at USCIS. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/eSz742AOvHc
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Astrid Bergström
Sounds too good to be true. Is this legit? Has anyone else tried it?
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Ravi Patel
I was skeptical at first too, but it really worked for me. Saved me hours of hold time. Worth every penny imho.
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PixelPrincess
$20 to skip the hold time? That's highway robbery! 😤
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Ravi Patel
I get it, but think about how much your time is worth. For me, not spending hours on hold was totally worth it.
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Omar Farouk
This is why the whole system is broken. Regular people shouldnt have to jump through hoops just to fix a simple billing error. USCIS needs to get there act together smh
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Chloe Martin
Preach! 🙌 The bureaucracy is out of control. We need serious reform.
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Diego Fernández
Hey OP, just curious - how long has this been going on? And have you tried reaching out to USCIS through social media? Sometimes public pressure can get results.
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GamerGirl99
It's been about a week now. I haven't tried social media yet - that's a good idea! I'll give it a shot if my next phone call doesn't work out. Thanks!
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