FTB only counting one PTE payment for my business - How to prove multiple payments were made?

I found a way to solve FTB payment discrepancy issues, watch this: https://www.youtube.com/watch?v=6Zsp4TVN1Mk

Ugh, classic FTB. They're always messing up something. I had a similar issue last year. Here's what I did: 1. Gather all your payment records 2. Call them and explain the situation calmly 3. Ask them to review all the payments you've made 4. Request a written confirmation of the correction It took a few calls, but they eventually sorted it out. Good luck!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/0KwvDlViV6Q

have you tried emailing them? sometimes its easier to get a response that way. plus you have everything in writing

FTB's system is a joke. I swear they're still using computers from the 80s or something. Good luck getting this sorted, OP. You're gonna need it. 🙄

I work as an accountant and deal with FTB issues all the time. Here's a detailed breakdown of what you should do: 1. Organize Your Evidence: - Compile all payment receipts - Bank statements showing the transfers - Any correspondence with FTB about these payments 2. Draft a Clear Letter: - Explain the discrepancy - List all payments made with dates and amounts - Request a full review of your account 3. Contact FTB: - Call their business line: 800-852-5711 - Mail your letter and copies (not originals) of your evidence to: Franchise Tax Board PO Box 942857 Sacramento, CA 94257-0500 4. Follow Up: - If no response in 30 days, call again - Request a taxpayer advocate if you're not making progress 5. Consider Professional Help: - If it's a large amount or complex issue, consider hiring a tax attorney Remember, stay patient and persistent. FTB can be slow, but they usually get it right eventually. Good luck!

lmao welcome to the club. FTB and competence don't go together. You're in for a wild ride 🎢

Have you checked your FTB online account? Sometimes they have more detailed info there that might help explain the discrepancy.

Ive been dealing with a similar issue for MONTHS. its so frustrating. hang in there OP, and don't let them push you around!

Plot twist: what if you actually do owe the money and just forgot about it? 🤯 Jk jk, hope you get it sorted out soon!