Hi
If you just enrolled online, you will receive it in the mail for customer account number in 10 business days or
You may try to see online “Go to Ask and select the category Unemployment Insurance Benefits, the sub category UI Online, and the topic Customer Account Number”
Or call to get it.
$5 discount link for first time call https://join.claimyr.com/49a083
To all those having trouble reaching a human at the EDD. I just ran across this video that gave me a shortcut to reach a human. Hope it helps!
https://youtu.be/Ize0EkN4HDI
If you're looking for your Customer Account Number (ECN), here are a few reliable methods:
1. **Check your mail** - typically sends your account number within 10 business days of enrollment
2. **Log into your account** - If you can access UI Online, your account number should be visible in your profile or account settings
3. **Use Ask EDD** - Go to the Ask portal, select "Unemployment Insurance Benefits" → "UI Online" → " Customer Account Number"
4. **Call directly** - Though wait times can be long, they can provide your account number over the phone
If you're having trouble accessing your online account or haven't received anything in the mail after 2 weeks, calling would be your best option. Make sure to have your SSN and other identifying information ready when you call.
Good luck getting this sorted out!
Thank you so much for this comprehensive breakdown! I'm in a similar situation and have been waiting about a week for something in the mail. It's really helpful to know that it can take up to 10 business days - I was starting to worry something went wrong. I'll try the Ask portal first since that sounds like the quickest option. Really appreciate you taking the time to list out all the different ways to get the ECN!
I was in the same boat a few months ago - couldn't find my ECN anywhere! What worked for me was calling the number early in the morning (around 8:02 AM right when they open) to avoid the crazy wait times. They were able to give me my account number right over the phone after verifying my identity with SSN and date of birth.
One tip that helped me get through faster: when you call the main number, press 1 for English, then 2 for existing claims, then 1 again. Sometimes this bypasses some of the longer automated menus.
Also, if you do end up waiting for the mail, make sure to check that your address is correct in your application - I had a friend who was waiting weeks only to find out there was a typo in his street address!
Hope this helps and you get your ECN sorted out quickly!
This is such great advice about calling early! I never thought about the timing making such a difference. The address tip is really smart too - I should probably double-check mine just to be safe. Do you remember roughly how long you were on hold even calling right at 8:02 AM? I'm trying to plan when to make the call and wondering if I should block out my whole morning or if it was pretty quick once you got through at that time.
Tom Maxon
I found a way to solve getting customer account number, watch this: https://www.youtube.com/watch?v=mSm7W23Wqa0
0 coins
Katie Lopez
Hi If you just enrolled online, you will receive it in the mail for customer account number in 10 business days or You may try to see online “Go to Ask and select the category Unemployment Insurance Benefits, the sub category UI Online, and the topic Customer Account Number” Or call to get it. $5 discount link for first time call https://join.claimyr.com/49a083
1 coin
Tom Maxon
To all those having trouble reaching a human at the EDD. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
1 coin
Luca Esposito
If you're looking for your Customer Account Number (ECN), here are a few reliable methods: 1. **Check your mail** - typically sends your account number within 10 business days of enrollment 2. **Log into your account** - If you can access UI Online, your account number should be visible in your profile or account settings 3. **Use Ask EDD** - Go to the Ask portal, select "Unemployment Insurance Benefits" → "UI Online" → " Customer Account Number" 4. **Call directly** - Though wait times can be long, they can provide your account number over the phone If you're having trouble accessing your online account or haven't received anything in the mail after 2 weeks, calling would be your best option. Make sure to have your SSN and other identifying information ready when you call. Good luck getting this sorted out!
0 coins
Liam O'Sullivan
•Thank you so much for this comprehensive breakdown! I'm in a similar situation and have been waiting about a week for something in the mail. It's really helpful to know that it can take up to 10 business days - I was starting to worry something went wrong. I'll try the Ask portal first since that sounds like the quickest option. Really appreciate you taking the time to list out all the different ways to get the ECN!
0 coins
Jacinda Yu
I was in the same boat a few months ago - couldn't find my ECN anywhere! What worked for me was calling the number early in the morning (around 8:02 AM right when they open) to avoid the crazy wait times. They were able to give me my account number right over the phone after verifying my identity with SSN and date of birth. One tip that helped me get through faster: when you call the main number, press 1 for English, then 2 for existing claims, then 1 again. Sometimes this bypasses some of the longer automated menus. Also, if you do end up waiting for the mail, make sure to check that your address is correct in your application - I had a friend who was waiting weeks only to find out there was a typo in his street address! Hope this helps and you get your ECN sorted out quickly!
0 coins
Giovanni Rossi
•This is such great advice about calling early! I never thought about the timing making such a difference. The address tip is really smart too - I should probably double-check mine just to be safe. Do you remember roughly how long you were on hold even calling right at 8:02 AM? I'm trying to plan when to make the call and wondering if I should block out my whole morning or if it was pretty quick once you got through at that time.
0 coins