EDD payment stopped since 15th last month - need advice on reaching someone

Ugh, I'm in the same boat. Haven't seen a payment in weeks. The system is so broken, it's ridiculous. 🤬

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do when you finally get through: 1. Be polite but firm. The person on the other end isn't personally responsible for your issues. 2. Have all your info ready - claim number, last payment date, etc. 3. Ask specifically why your payments have stopped. There might be a flag on your account or missing info. 4. If they can't help, ask to speak to a tier 2 specialist. 5. Get the name and ID of whoever you speak to, and take notes. 6. If they promise to fix something, ask for a timeframe and follow up. Good luck! The system sucks, but persistence pays off.

have you checked your ui online account? sometimes there pending stuff you need to do there

I swear EDD is run by clowns 🤡 How hard is it to just pay people what they're owed?

Has anyone heard about the new bill they're trying to pass to improve the EDD system? Might help in the future but doesn't do much for us now...

Pro tip: if you can't get through on the main line, try calling your local assemblyperson's office. They often have direct lines to EDD and can help push things along.