Card declined & MOHELA loan issues - Help!
Hey everyone, I'm having trouble with my card being declined. I've tried using it for a few transactions but it keeps getting rejected. I'm not sure what's going on. Has anyone else experienced this? Any advice on what I should do? I'm also dealing with some questions about my account and loans, so any help would be appreciated.
23 comments
Tom Maxon
I found a way to solve card declined and loan issues, watch this: https://www.youtube.com/watch?v=Gn18mTOt_tw
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Yara Khoury
Ugh, that sucks. I've been there before. Here are a few things you can try: 1. Double-check all your card details. Sometimes a typo can cause issues. 2. Make sure you have enough money in your account. 3. Call your bank. They might have put a hold on your card for security reasons. 4. Try a different card if you have one. If none of that works, you might need to go into your bank branch. Good luck!
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Keisha Taylor
This is solid advice. I'd def start with calling the bank. They can usually sort it out pretty quick.
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Paolo Longo
Yep, seconding the call to the bank. Had my card declined last month and turns out they froze it cuz of a 'suspicious' purchase. 🙄
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AstroAlpha
Thanks for the tips! I'll give my bank a call and see what's up. Fingers crossed it's just a simple fix. 🤞
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Amina Bah
Have you tried contacting MOHELA about your account and loans? Their customer service can be hit or miss, but sometimes you get lucky with a helpful rep.
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AstroAlpha
Not yet, but that's a good idea. I've been putting it off cause I heard their wait times are crazy long. Any tips for getting through?
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Amina Bah
Oh man, the wait times are brutal. I usually try calling first thing in the morning or late in the afternoon. Seems to be a bit better then.
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Oliver Becker
Pro tip: I found this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then connects you when a live agent picks up. Costs $20 but saved me hours of hold time. Here's a video about it: https://youtu.be/kfgsWnbb8cU
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CosmicCowboy
Wait, seriously? That sounds too good to be true. Has anyone else tried this?
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Oliver Becker
Yeah, I was skeptical at first too, but it worked like a charm for me. Totally worth the $20 imo.
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Natasha Orlova
Idk man, paying to talk to customer service? Seems kinda sketchy to me. 🤔
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Oliver Becker
I get the hesitation, but think about how much your time is worth. For me, not sitting on hold for hours was def worth the cost.
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Javier Cruz
lol welcome to the wonderful world of adulting 😂 where your card gets declined and you gotta deal with loan bs. we're all in the same boat here
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Emma Thompson
Have you checked your credit report recently? Sometimes declined cards can be a sign of identity theft or fraud. Might be worth looking into just to be safe.
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AstroAlpha
Oh geez, I hadn't even thought of that. Thanks for the heads up, I'll definitely check my credit report asap.
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Malik Jackson
Good call. You can get free credit reports from annualcreditreport.com. It's the official site authorized by the government.
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Isabella Costa
Regarding MOHELA loans, make sure you're up to date on any changes to repayment plans or forgiveness programs. They've been making a lot of updates lately and it's easy to miss something important.
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StarSurfer
This! 👆 I almost missed a deadline for recertifying my income-driven repayment plan. Set reminders for everything!
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Ravi Malhotra
And dont forget to check ur spam folder for emails from them. I missed an impotant notice cause it went to spam 🤦♂️
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Freya Christensen
Not to be that guy, but have you tried turning it off and on again? 😂 Jk jk, but seriously, sometimes logging out and back into your online banking can refresh things if there's a glitch.
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AstroAlpha
Lol, if only it were that simple! But hey, worth a shot I guess. Can't hurt to try 😅
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Omar Hassan
Oof, dealing with declined cards AND student loans? Sounds like you struck out twice. Hang in there, champ. This too shall pass... eventually. Maybe. Hopefully. 🙃
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